Holiday Inn Express 坦帕北 - 電信公園(Holiday Inn Express Tampa N I-75 - University Area)

The hotel was very run down and dirty. Carpets throughout were stained and very dirty looking. Walls were covered in dirty smudges. Box spring in one of our rooms was missing the cover so you could see how deeply stained it was. Thebother room had cockroaches crawling out of the broken grout in the bathroom. Needless to say, we immediately asked for a refund and left the hotel. Do not waste your money here!

This may be my last stay in a IHG brand hotel. I’m honestly shocked that IHG would let one of their properties fall this far into disrepair. From the outside the hotel looked nice enough. Inside it was a wreck. Filthy carpet, peeling wallpaper, damaged furniture, an icky bathroom, and a tiny tv that was bolted to the wall facing away from both the bed and the couch (what?). Refer to pictures for some examples. Service was subpar also. After waiting several minutes at the desk I had to shout for someone to come check me in (it was still daylight outside). Later I asked the clerk about the TV. He just said that was the way they were mounted and they can’t be adjusted to point to the bed or couch. We paid over $200/night. Hotels in Tampa are apparently expensive in general but for $200 I expect a clean, orderly property. This felt more like an $80 room. Tonight we’re staying at a Fairfield instead. It cost about $100 more per night but it’s soooo clean and features two giant TVs…one for the bed, one for the couch. Get it together, IHG. Seriously.

Property was very rundown, and cleanliness was very bad. Dirty bathroom floor, very dirty carpet. Lighting was awful because only 2 lamps with dim bulbs. Two beds were different heights (at least a 4" difference). Could barely reach the higher bed. I would never stay there again.

Staff was very helpful with securing a last minute reservation. Breakfast was very good as well.

The key to my room did not work over 7 times back and forth at check in and the same thing happened when I came back from my event at 11 and didn’t get in my room til midnight.

Holiday Inn Express did not have our reservation in the system. Had our confirmation # to show them but had major problems checking in. Room had no hot water or heat. Hot water problem verified by another guest. Managers email address on business card is not deliverable.

Housekeeping didn’t clean my room. And I saw them in the hallway when I left and didn’t come back until late that night