坦帕Phantom Fireworks of Tampa South, FL附近酒店

這家酒店服務非常friendly. 地方乾淨，而且周圍都是住宅區，晚上安靜得很。對租車一族是非常合適的。Anyway，如果佢Florida不租車的話就不要考慮這一家了。

我想特別感謝Danela Jsel。我和朋友早早開會,上午10:35左右到早餐。Senora Jsel非常親切,還爲我們煮雞蛋。她甚至拿出鬆餅,並確保我們有橙汁。她不必這樣做。她可以說不,或者早餐關閉。她沒有,我們真的很感謝她巨大的心和親切的服務。謝謝古巴人

因爲室內/室外泳池區選擇了這家萬豪!完美因爲到達時下着雨,真的很想去游泳,前台超級友好,樂於助人。免費班車方便,司機搞笑健談。我得到了商務禮賓陽台房。大電視,陽台不錯。早餐用禮賓休息室,方便,食物過得去。現場餐廳有點貴,食物也還可以,但雞尾酒很棒!我住的非常適合遊船前一晚。

管理層沒有向機場解釋運輸時間,管理層說,在當地商店購買咖啡時,沒有咖啡,然後進入房間,發現咖啡和咖啡製造商。冰機不起作用。不會再呆在那裏。我不推薦這家酒店給任何人。

It started off nicely with the hotel generously granting an early arrival but went downhill fast from there. The rooms overlooking the pool are noisy all day and night into the wee hours of the morning. LOUD music that cannot be silenced with earplugs. The hotel serves as a spot for large weddings and those guests take priority. The tavern with the golf simulators - a part of why we booked - was closed for a private event. The elevators were so packed that you'd have to wait while several passed by before you could squeeze in. Some of the pool chairs and umbrellas are broken and look worse than what you'd find at a motel. The smoke detector in our room went off for an hour and staff was hard to find come by to get it fixed. They were not apologetic. One of two Computers os broken at the business center and the other had issues logging onto some sites. The printer 🖨️ was out of paper. There was no garbage can in the business center to throw away the wrapper for the ream of paper that I found and loaded into the printer. As a staff member was walking by - I asked him to take the wrapper (I was trying to be helpful but he nastily me to ”go find a waste can yourself around the corner” and loudly called me rude in the presence of other guests for asking him to take away (THEIR) garbage since they have no can in their office. (He said ”I am the head of security! And I am with a client! And I won't be treated like this!” If I could give this hotel a ZERO rating due to this employee alone (Michael T), I would. The location is great but there are lots of better choices. I will never stay here again and am losing faith in Marriott if this is what they think is acceptable behavior from their head of security. I was told that he was stressed because there had been ”numerous security issues” at the hotel. I am not surprised. One woman in the elevator was complaining that when she went to her room, other people were in it! The staff apologized and said that someone must have ”passed a key.” I have no idea what that means, but she was more upset than me - for good reason. She said they upgraded her to make up for it but that she was still shocked at what had transpired. I don't think that she will be returning, either.

酒店位置還可以 在一個小河的旁邊 然後是downtown市中心 雖然是市中心但是附近沒什麼吃的 也沒有商場 但是酒店不錯 離水族館還有busch garden很近 遊玩的話想對方便 如果是想購物還是建議住機場附近 酒店有停車場 外賣可以送上樓

向代客人員大聲喊叫,特別是 Rene, Dragon & Jake!感謝您幫助我們做得很好。房間,牀上用品,傢俱毛巾都是一流的 - 非常舒適。我也喜歡俯游泳池。爲了改進:牆壁有點薄,所以一旦每個人都醒了,你可以聽到人們在四處走動和說話。

我這次經歷必須要分享給大家，提高警惕！⚠️ Brand在凱悅裏算是頂尖檔次了，但是我們接受的服務從來沒有的差！ 1) 首先到達機場，訂酒店的時候特意選的離機場近，打電話給酒店，很傲嬌的說：我們沒有shuttle bus你們自己打的/Uber過來吧。因為還沒有下載Uber於是去打了一個的，黑司機10刀的路程收了我們25； 2) 到前台，貌似很熱情，說要信用卡擔保，以為衹是做個記錄，沒有通知我們，直接刷走200刀/也沒有收據，到了房間打開手機才看到。投訴給攜程，說可能是擔保，等最後一天結賬再看； 3) 半夜2-3點走廊還有人興奮地呼朋喚友，國內/歐洲都沒碰到過，美國人就是這麼肆無忌憚，也沒有人管（樓廊裏貼的21點后保持安靜，就是一張廢紙）； 4) 第二天早上吃早餐，明明含餐的，要讓我們簽單（以後每天如此）解釋了，服務員衹說要留個記錄，簽單還一式兩份/還要小費，我們衹簽一張，第二張拿走（備查）也不給小費；（服務員給我們的感覺也是，太高調了，太強調自己的存在，給客人一種壓迫感（我們喜歡的是沒人打擾）他們總喜歡錶現熱情，其實沒有必要； 5) （因為每天都收到手機扣款的提示）到前台確認含早餐的問題，小姑娘一問三不知； 6) 給攜程客服投訴，攜程找當地代理，攜程天天催，代理一直不回復，態度特別怠慢； 7). 退房當天，特意前台再次確認含早餐的問題，說含早餐的，有一個當地費用扣掉/有一個收據，等到機場再看手機，又另外扣掉幾百刀（沒有任何說明/收據； 🤔️ 當時，就惱了。凱悅欺人太甚！！！ 代理不回復，沒關係，直接找銀行，凍結所有的扣款。 銀行凍結的當天，攜程通知說，代理回復了，是有幾筆扣錯了。🤑 所以，店大欺客，不要怕！找更權威的（跟美國人打交道，衹能這麼樣，誰硬誰說話！） 後續，和朋友聊起來，說凱悅是這個樣子的！ 所以，前車之鑒！ 建議，大家能不選凱悅，就不要選凱悅了！！！👎