Holiday Inn 凱尼爾沃思(Holiday Inn Kenilworth - Warwick)

Car park to small but car was crashed into by another car so not a good morning when we came down to the car At breakfast time the kitchen had ran out of harsh browns bread mushroom so not good as I’m a vegetarian

Staff were very professional and friendly. Breakfast was good, though there are meat alternatives for vegetarians if that is important to you. The room itself was quite nice. The problem was the specific room we were given. Room 109 (and I assume many of the other rooms on the first floor) is right above the bar. Both nights we were disrupted by noises. On the Thursday, live music was playing very loudly from 8pm until past 10pm. Being directly above the bar, the music was incredibly disruptive! On Friday, music began at 10pm. I actually called reception at 11:30pm as the music hadn't stopped. They were very apologetic and said they would get the music turned off straight away (which they did), as it should have turned off at 11pm. While I appreciate how quickly the issue was resolved once I complained, it's poor that the hotel allows loud music to play until such a late time. I appreciate it was a Friday night, but I was working the next day, and the noise both nights really disrupted my sleep. The fan/heating unit was also so loud that we could not use it. I had a discount on the room, but I would have been incredibly disappointed if I had paid full price.

Great location in Kenilworth with plenty of nice bars and restaurants in walking distance. The hotel was clean & the breakfast was excellent.

Worst trip to a hotel. How is this even a holiday inn? ACs/heaters not working in rooms, faulty shower, spiders on bed,etc. Absolutely horrible place. DO NOT GO especially with families. #holidayinn #IHG

A very shabby hotel the carpets in the public areas are disgraceful stained and dirty, only one of the two lifts ever seams to be working, our room was clean but the carpet was old and grubby we had to ask for toiletries as there were none in the bathroom. This hotel is not what you would expect from the Holiday Inn.

Unfortunately the stay was far from the best, the hotel was cold, the bedroom was freezing as the heating would not work, I know it was one of the coldest days of the year so far but when I notified the staff they just said I do apologise about that. I expected more from a Holiday Inn. Definitely won't be going there again.

Staff were excellent -very friendly on the front desk. The lady checking if in gave us a better room which was lovely of her. Exec room was large and well equipped -in fairly good condition but the corridors, lifts and communal parts of the hotel are poor. Carpets and walls are stained and in need of repair. Lifts are tiny and staircase is cramped,cold and not very practical. It's very central in Kenilworth and near bars, coffee etc but definitely in need of some work.