坦佩亞利桑那米爾斯購物中心萬豪TownePlace酒店(TownePlace Suites Tempe at Arizona Mills Mall)

The kitchenette is a bonus. They have "security guards" who spend most of their time in the lobby. We had our car stolen in the back.They heard nothing. Do not to park there. Big signs they are not responsible for theft. they have NO cameras on property. Coffee great, breakfast offered so so. Would not stay there again. Emailed concerns and the stress of it all. They replied they will "discuss at their next meeting".

一個安靜而舒適的地方。他們必須改進泳池的清潔工作。我們無法使用它，因為它很髒。其餘的👍

Great location close to freeways. Room was clean and comfortable. TV didn’t work at first, but a call to the frost desk resulted in a speedy fix. Grounds were nice, with a gas fireplace and pool area (not heated, so too cold to use this time of year). We stayed 6 nights and were told the housekeeper comes every 5 days (staff gladly exchanged used towels for fresh whenever we needed them) but the only cleaning was emptying garbages, bringing towels and running the dishwasher. Bathroom wasn’t cleaned and bed wasn’t made, which was disappointing. Other than that, everyone was pleasant and helpful and a big shout out to Ms. Shirl who was so energetic, professional and hard-working. She was so pleasant we looked forward to seeing her each morning to put a smile on our faces. She keep the breakfast bar fully stocked and always asked if we needed anything. Loved that there were gluten free muffins and oat milk available each day and even vegetarian sausages one morning. Would definitely stay here again.

Check in was delayed several times. After finally getting in to the room there was urine and hair on the toilet seat. The bed was hard as a rock. The next morning the front desk person was no where to be found for 15 minutes(the breakfast attended was searching for her) and they didn't have the promised airport shuttle so they ordered me a shady ass Uber and then tried to charge me for the free parking

Overall it was a decent property. My biggest gripe was the noise. Between the motorcycle group that was there reving their bikes early in the morning and late into the nights and some people literally blasting a loud speaker with horrible rap music that shook the whole building for hours, rest and quiet was hard to come by during my stay. Just be prepared for the noises and surroundings of a busy city when staying here. I had no issues with the physical property or staff.

The staff were very pleasant but the rooms need work. Stains up doorjambs, lots of rust in the tub, dirty windows. The noise from neighbours was terrible. Bedding and kitchen was clean. I felt unsafe walking in the area (I stayed here because the outlet mall was a 7 minute walk).

Parking lot around perimeter was dark and had very poor lighting. The lobby area was dimly lit. The elevator at the extreme end of the Corredor took a long time -30 seconds for the door to close. The room thermostat was not working at all, even though it showed it was set at 67°, at 1 AM I woke up sweating, and it was like 80°. I finally end up shutting the thermostat off.

We called the hotel while we were on the shuttle bus from the car rental back to the airport. The manager said his shuttle bus would be 20 minutes for the driver to get to the airport. He told us there wouldn't be a back up if we weren't there when the driver arrived. The bus ride from the car rental was only 10 minutes, so we felt this was sufficient time. We were on the bus for only 5 minutes when the driver called and said he was at the airport. We explained we were just about there. He said he had to go back to the hotel and he would come back to get us. We waited about 30 minutes and he never showed and never returned our calls. We had to call and Uber. The next morning the shuttle driver was not friendly. No greeting in the morning. He just walked by us and opened the van door. I tried to strike up a conversation and asked how he was doing, all I got was an abrupt, "FINE!" The night front desk attendant wasn't an overly warm personality either when we checked in the night before evening. The hotel room was okay. Not a lot of blankets on the bed if you like it cozy. Our toilet was plugged. The maintenance man was quite attentive and got it unplugged within the hour. In the meantime, I went to use the public toilet in the lobby and it was also plugged. Don't expect much for breakfast. Milk and yogurt are only available if you ask the attendant for it. Hot breakfast is just a chimichanga in a microwave. Fruit was minimal. It's close to the mall and restaurants.

當拉出沙發床時，地板上有一個注射器。然後我們檢查了床，床單下面有一顆藥丸。