藍寶石棕櫚汽車旅館(Sapphire Palms Motel)

Fantastic location and lovely office staff

The motel was the first stop on our 18 day holiday As such it was just a stopover before continuing our journey It was easy to find - not far from the shopping centre for food. Compared to the other 16 motels we were to stay in it comparable in price, standard of the room and adequate in all things necessary with the staff being very pleasant when we were leaving in the morning

Good location, nice staff, lovely staff on reception to book in.

Budget motel with clean rooms. Had everything we needed for our stay. Friendly staff

The pool was very murkey, it would be very un-hygenic to swim in. The freezer in the fridge was totally frozen over, on request, this was attended to immediately. The fridge in kitchen facilities was dirty with split milk and orange juice. The laundry washing facilities was only open in the middle of the day when we were out sight seeing. The gardens to the kitchen area was very untidy. The outside of rooms looked appalling with clothing and towels . The tables and chairs were dirty, cracked and shabby, let alone folks smoking there. I would have expected daily bed making service as is normal with motels. Sonia was absolutely outstanding, looking after us with kindness and professionalism. Sonia is your greatest asset and I believe she could upgrade your motel to a much higher standard if given the opportunity. Her courtesy and management skills were outstanding.

Great beds. Best sleep. Dirty bathroom floor. Strong chemical cleaning smell in unit.

Nothing

Conveniently located and reasonably priced.. Room was very tired. Mattress was well past its use-by date and couch was a danger to sit on.

The pool and spa are good. In the family room curtain was torn. The screen door was broken. The room smelt. The keetle was diry boiled water tasted yuk. The biscuits were off. The tea bags were yuk. Towels provided were worn out almost ready to have a rip, very thin and not fluffy. For $300 a night for a family these things can be improved.