The Sebel Swan Valley The Vines

我們在一間有兩張床的獨立房裡住了三個晚上。抵達後，我們的地址顯示為 79 Hermitage rd，我們到達時發現沒有接待處，在路邊花了 30 分鐘試圖給度假村打電話，但沒有回复。我們決定開車去諾富特接待處詢問我們要在哪裡辦理入住手續。只是要在這裡告訴您，這是 Sebel 的登記處。沒有任何標誌並且給出了錯誤的地址。表面很棒，但充滿了蜘蛛灰塵和蜘蛛網（見圖）。然後我們被告知在離開時要****我們的床（見圖），每晚只需 400 多美元，而且沒有服務，我認為期望您的客人****床是非常粗魯的。可愛的度假村，但客房管理很糟糕。

透過雅高計畫預訂。抵達後，我們嘗試辦理入住手續，並走了 30 分鐘試圖找到接待處。試著撥打剛剛響過幾次的號碼。最後到達高爾夫球場對面的諾富特飯店，被告知那是辦理入住手續的地方。接待處的標示不正確。房間不是很乾淨，床不舒服，枕頭很平。房間裡沒有多餘的枕頭或毯子。並不是每個人都希望在晚上開冷氣。停車場太小，房間比停車場還多。如果您在晚上晚些時候到達，您將不得不在黑暗中將車停在主幹道上。主入口的照明幾乎不存在，我們讓您使用手機手電筒來查看我們要去的地方。

雖然房間還不錯，但我不介意陽台上有樹葉，也不介意廁所太小（你需要多大），正如其他人抱怨的那樣。我真正介意的是有小孩子的家庭製造的噪音，我們在那裡住了 4 個晚上，每天早上（6.30 上午）孩子們都在尖叫和大喊大叫。我們不會再回來了，那些帶著孩子的父母需要變得更好，或是找到一個更適合你糟糕的養育方式的房車公園。

我們已經在詩鉑酒店住過兩次了，發現這裡非常放鬆（除了這次，隔壁房間的孩子們非常吵鬧！幸好不是經常吵鬧） 環境優美，設施一流。

像往常一樣非常好，但不幸的是，這次隔壁有一些家庭帶著很小的孩子，隔壁的門傳來很多噪音

We slept 3 nights in this place when we were going to explore the Swan Valley and its vineyards. Prons Nice rooms. With a sitting corner and dining table. Good cleaning. Located within approx. 20 minutes from various wineries. Own terrace with table and chairs. Barbecue area with grill. Quiet air conditioning. Pool open 10:00 Pm Hot pool. Cons Responsive, clearly heard the neighbors when they were talking. Avoid connected rooms. The pool area. Felt like a public bathing area. No toilets at the pool. Lots of children in the pool. No dedicated parking space. When we arrived on 3/3 (Saturday) the parking lot was full.

Location was great - lovely place for families Sadly the service was substandard- slow - understaffed and low motivated staff. We had one hour wait of food from cafe / half an hour wait for some eggs at bfast / an incorrectly working app for room service When addressed it seems everything pointed to poor staffing .. loved the sunsets and kangaroos on the golf course

The size & location was excellent, the amenities excellent. Unfortunately our sliding door was broken & unable to close it rang Reception gentleman came over to look at it & said it couldn’t be fixed until the next day but they have cameras so all good!! Not good for 2 women & 2 young children to sleep all night with an open door.

This block of apar**ents is situated quite a distance from the Novotel, on the far side of the golf course, where we had to check-in and out. We did use the resort hotel restaurant and bar for a couple of meals and drinks. We stayed 4 nights in an upstairs apar**ent style room, which was clean and comfortable. The downside, there are no lifts in building, so had to carry bags up the stairs. Nice sized pool. Not staffed and we did not book housekeeping being over the Xmas holiday break.