We paid for a deluxe mountain studio. These are part of a larger chalet and generally share lobby and dry store/laundry. We've stayed in 5 now ranging from Little Thredbo Lane to Bullocks Drive and Stockwhip Way We love the deluxe mountain studio, they have been very mixed, some with bathtubs, some with gas fireplaces, some with wood fireplaces. All of them have had wonderful views. Apart from the most recent. As advertised mountain view it was disappointing to find a view of the bush behind our studio. We had no windows facing Ramshead range. As LCR was booked out, the manager on duty could do nothing. As always we were told to request specifics for the studio, we have done this in the past but nothing is guaranteed or acknowledged Our fireplace was gas not wood which was another huge disappoin**ent. No bathtub in this studio which lead to another disappoin**ent. There was no ski storage or dry room for this studio either I'll list the good things Wifi - albeit slow (not guaranteed in all rooms) Heated bathroom flooring - double rainfall showerheads and double vanity (great for couples staying in this studio) Personal laundry (washer&dryer with soap) Loads of storage Dishwasher Undercover parking Bbq outside on deck More modern than some of the studios Tv with HDMI (not many channels and not a smart tv) We were in 11 Bullocks Drive, right by the bridge to drive to the ski tube, traffic was hit and miss. While there are good features, we stay LCR for the range view and wood fireplaces. Separate to the room we had a couples massage, we do this every stay and love the experience. It started badly, the ladies were 10 minutes behind (which was not made up for at the end) We were scheduled in for a 90 minute relaxation massage, the concern came when one of the therapist asked who is getting a remedial massage. Neither of us enjoy hard massages let alone a remedial massage. We were then separated, my husband got the whole couple trea**ent room to himself and I was put in another room Unfortunately my massage was geared more towards remedial with a focus on my hips and legs. I did protest when it hurt however I was ignored. It wasn't relaxing or enjoyable. There was a lot of talking which is odd for relaxation massages. Hubby's massage was good thankfully. Being our 5th here we have built expectations for an incredible stay and each time has been amazing, just not this time. P.S Potentially as a suggestion, change your room types (descriptions) perhaps one being 'Valley Range Mountain' & 'Superior Mountain View'
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