I stayed two nights in an Ego room (a capsule). The room was well designed, spotlessly clean, very comfortable bed. However it didn't have any ventilation except a vent above the door and was quite stuffy, even in early May. I mentioned this at check out and they said they were doing something about this. Honestly I wouldn't stay in a capsule room here in summer unless there was more air! Bathroom was excellent!! One bathroom shared for three people. Great shower! Lovely shower gel and shampoo. Location very close to stunning lake. Free buses including into town - but you need to ask at reception for bus pass. Great space and WiFi if you want to do some remote work. Lack of cafes/restaurants close by (except for what is available at the hotel) . Breakfast seemed very expensive do I are elsewhere. I feel this hotel kind of lacks identity. It felt more like a college with all of the students about than a hotel. I also found reception staff, while kind, could have been more helpful. E. G. I had to really ask about bus pass - they should mention it. Then had to probe further about where to get bus from. They also didn't mention the free Hub drink I should have got from booking directly on the website. So I would recommend focusing more on hospitality as if I had paid for a proper room, not a great value capsule, I think I would have been a bit disappointed. I would give 3.5 stars if I could.
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