Excellent week long stay with our family and friends. We had no issues checking in or out, it all went very smoothly. We were able to use all of the facilities with no issues and the showers and toilet facilities were spotlessly clean. We used the outdoor Infinity Pool, outdoor hot tubs and indoor pool and thoroughly enjoyed our time there. The facilities were very clean and although the pools were closed for the first two days of our holiday due to a previous incident, it all started to run again like clock work and you could tell that the staff thoroughly enjoyed working at the resort too. Nothing was a bother, any questions were answered quickly and informatively. Our friends needed some assistance with their power supply, and this was dealt with urgently. The infinity pool is one of Scotland’s treasures. We watched a large pod of dolphins feeding in Loch Fyne, which is what you look out onto from the infinity pool. It really is absolutely incredible. We also had a spa treatment at the beginning of our holiday, and spa experience day at the end of our holiday, and both experiences were of a very high standard. Pricing is also reasonable for the spa treatments, should you wish to go. The only downside of the spa experience was that the hydrotherapy pool is no longer in use as there is no lifeguard available for it, I feel the price could have been reduced to reflect this. The grounds were kept clean and tidy within the resort and the only downside was that there is now only one restaurant instead of two. There was two restaurants available to choose from pre - COVID, and the coffee machine is now self service so you pay around £3.50 for a coffee and small pack of biscuits which you make yourself. There is a fantastic ferry crossing terminal a 5 min walk away from the main reception desk and it will take you to the small fishing village of Tarbert where you can access some local shops, a CO-OP, pharmacy and coffee shops too, as well as fresh produce. I cannot wait to go back to Portavadie, and I would and have recommended it to anyone.
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