蒂米什瓦拉Biserica Pogorârea Sfântului Duh附近酒店

What I thought was a nice experience at Savoy Hotel turned out to be unnecessary stress and an awful experience. Everthing went well until we left and we received a very passive aggressive message written in a very unprofessional tone. We only stayed for one night, we discovered we had a small balcony so my mom went out for a smoke (outside in plain air with the curtains shut and the balcony door closed so that smoke won't get in). In the message we received we were accused of smoking INSIDE the room, which couldn't be more far from the truth. We were forced to pay a fine, because someone SAW my mom smoking, NOT because the room smelled badly or because it was dirty. They said they will have to relocate the next guests to another room which obviously is not necessary since the room doesn't smell badly, because I repeat the smoke didn't get into the room. We agreed to pay the fine just to get it over with, however the passive aggressiveness continued with them telling us that they will make an exception and they won't put us on a ”black list”. We have traveled for over 20 years all over this world and never were we accused of smoking inside the room, since it was always done om the balcony, if one was available. I was shocked by the lack of professionalism and the tone as they could have just mentioned the fine. however, they wrote a whole paragraph saying that if we don't pay the fine they would have to call the police and sue us. They have also explained that it wasn't in fact a balcony and that their rooms with balconies have furniture in them. Aparently furniture is what makes a balcony worth of the name ”balcony”. I now realise that probably they were upset that we didn't book a room with what they call a balcony that was obviously was more expensive and the fine became the money difference. :) I would like to mention for clarity that it was a clear space outside the room with an actual door, and it could easily fit two people. I regret not having taken any pictures to show you. Not to mention, we booked a triple room and there were only two sets of towels and toiletries and we were 3 people, so their service was far from perfect... Ironically, I have worked in the services industry for a while now and I have never encountered such agressiveness from the management team. If I ever were to talk like that to a client, I would lose my job. They will probably leave a very passive aggressive comment reply to this as well, so just be aware of that in case there are useless new accusations.

首先不要搞混這家酒店叫Hotel Continental,我必須同意很多旅客說它過時了,但對我們來說住一晚還可以。酒店位置優越,位於市中心,所有景點都在10分鐘步行距離內。前面是一個大型停車場 - 平日支付,週末免費。也許最醜陋的是外觀 - 經典的共產主義時代混凝土塊大廈。大堂很大,入住很快,友好的工作人員解釋了所有設施。房間還可以,再次約會 - 特別是浴室。衛星電視和小迷你吧,牀一般,空調設置爲最大-不能調低,所以像桑拿一樣熱。早餐很好。游泳池大小公道,有暖氣,但非常擁擠-似乎也是非客人可以使用的。熱水浴缸看起來很髒,水漬和噴氣式飛機不起作用,所以沒有使用。總的來說,考慮到價格,位置和設施,過夜是很好的。

It was a pleasure to organize at NH hotel a business event. The events rooms were prepared with professionalism, the food, the staff, everything was at the height level. The most important thing was the appreciation of the participants in the event and receiving a lot of positive feedback's for the organization. Very high customer service , especially Lucian Voica, sales manager. He is very professional always and thanks to him everything turned out perfectly . You are very lucky that you have such an employee .

We booked a room in the hotel for an overnight stay as we were traveling to our final destination in the south of Romania. The hotel room was clean and quite big. Though we arrived after 11 PM we found hot water to have a shower for both myself and my partner ( it's always annoying when arriving in a hotel and there is no how water). We found also a parking place right next to the hotel even if we arrived late. Another advantage for us was that the hotel has 24/7 reception as anybody who needs to cross the border knows that you can never estimate that time. They have also the possibility to have breakfast in the morning which is not included in the hotel price. The offer for the breakfast was quite good ranging from eggs to different types of cheese and hams and so on. Overall if you want to eat well in the morning the breakfast they are offering is a good variety. The hotel is not centrally located so maybe I wouldn't recommend it to somebody who wants to visit Timisoara ( unless they want to take the car and drive) but for us as a stop along our way the location was perfect - close to the highway and the gas station and easy to get in an out of the cities outskirts.