凱德姆酒店(Kedem Hotel - Adults Only)

Terrible service. I paid extra 100 $ to have a bathtub and I got a round bathtub that u can’t lie inside. The heating didn’t work at the hotel due to a problem that they couldn’t fix and it was a very cold night.

We came to the hotel and first thing we entered the room we started hearing loud music from the room next door. We called the staff and they sent someone to knock on the neighbors door, but they didn’t answer, so the staff person entered our room and from the balcony asked the neighbor to turn off the music as “the lady here is trying to rest”, as if it is not clear that music in the hotel is prohibited as people come to such places to rest…. Next thing we noticed the TV was not working, so they sent someone to fix it and after 45 minutes he said there is a general issue in the hotel and they will inform us when it is fixed, which took 3 hours. When we entered the bathroom the towel holders were partially falling, so we were careful not to place our towels on those , so at that point we figured we are not going to complain anymore as it seems useless and there are some major problems with this hotel. Just outside our room hall people worked with heavy tool fixing things, making terrible noises.Two good thing about this hotel were the nice bad and the breakfast. No way we are coming back there or recommend anyone to go there.

Horrible bed, pillows and blankets The food was not good say the least

should be noted that this is the first time I write a negative review about a hotel . My husband closed the hotel for us early in honor of my birthday, we arrived and the hotel in terms of visibility was beautiful, but later in the evening we went down to have dinner which was really low level for a hotel that pays so much mainly we stayed more than two nights. We were very disappointed that the hotel was full of evacuees who didn't even bother to update us with this information. Apparently there is an effect on the level of inves**ent in meals and the a**osphere, etc. . I was so hungry we ordered pizza from the area, it's a real shame for the hotel. At the end of our stay we expressed our opinion to the staff responsible, they shrugged off the criticism and claimed that they were actually complimented on the food. Next time we will think twice about recommending the hotel. 

We enjoyed the stay even in the midst of a war. It was lovely to get out of the norm and relax. The environment is super nice and the staff too. There were families from the south, but they were lovely and friendly. Overall a great hotel looking forward for calmer days.

Beautiful hotel in a middle of nowhere. I spend 2 night with my husband in half board. Hotel is very well designed,decorated, in front of mount carmel. Rooms are pretty big and bed is confortable. The food is good the burger bar as well, the entrecote was tasty!!! Service at the pool was very good,yakir is doing a good job. Everyday we had a class of pilates or sport in the pool with sharona who was very professional and very nice. Now let s talk about the thing to improve. The music at the pool is a No No,way too loud and house music doesn t suit this kind of hotel . Cleaning in the facilities need to be improved as well windows in the rooms. Coktails are very limited . Overall this hotel is nice i recommended .

Despite some bad reviews on here, I was hesitant at first. As a frequent traveller this boutique hotel is an absolute gem of a place. Hotel staff are absolutely amazing and hats off to Jerry! Food : huge selection of foods and delicious Pool: more of a plunge pool, shame it’s not bigger. Front desk: Daniel an amazing guy! All in all a wonderful experience and will return.

The service and the food was bad, we stayed in this hotel in the past and liked it, when we came back we relized that things have changed. When we talked to the director of the hotel and shared our bad experiance, he said that thats lifee

Great place!! The service was excellent! very welcoming and positive, beautiful place