蒂勒尼亞Orange Beach附近酒店

Absolutely DIGUSTING and a joke of a 'hotel' I advise you all to avoid Grand hotel continental in Terrania Tuscancy . There is nothing 'grand' about the hotel. I cannot understand for the life of me how this has the status of 4 stars. I along with my family witnessed first hand rudeness whereby staff talk down to you. They are unwilling to tend to your basic needs. We arrived at the hotel a few hours behind schedule due to issues out of our control. We were met by an unpleasant uncooperative receptionist who seemed irritated by my questions. I was hoping to have clarification in regards to pool opening/closing time and housekeeping times. He was non-chalant in his replies and seemed clearly bothered communicating with me and didn't know how to respond. We indeed had on-going issues with housekeeping as she failed to clean our rooms for 3 out of the 5 days. We spoke to her and suddenly she became uncommunicative and almost zombie- like & suddenly didn't understand us when I had clearly viewed her communicating freely with ease amongst other guests. We requested for fresh sheets and towels, we were made to feel guilty for wanting our rooms cleaned and she refused to do this. We complained at reception and she was fairly pleasant and informed us she would pass this onto management ( we obviously didn't hear anything) On a separate occasion (due to the lack of towels & cleanliness in our room) we requested for more towels and was met with the response ' again?!' Absolute rudeness, I was held back from complaining from my family member (how dare you talk to us with disrespect!) I got the impression the staff are unable to accommodate in a fair & decent manner to guests who are paying a lot of money. The staff created segregation with failure to tend to our wants and BASIC needs. The rooms are unclean, basic shower room, tiny beds for a dwarf. We requested (on our first night) for a blanket we were offered with a tiny sheet. The A/C hardly worked and other guests also openly complained in the lobby. The rooms smelt like someone had died in there, damp, disgusting odour. We were given no basic necessities such as tea/coffee or even an iron. They have a dingy iron room but you need to walk down a dark corridor as they have turned the lights off to save electricity. Then you may iron (if you make it safely that is!) We feel and know we have wasted our time & money on a supposedly 4 star resort. Also, avoid the POMPOUS restaurant if you can. We had booked for half board meaning breakfast & dinner included yet they miraculously didn't have our room number written. whilst they pretended to look busy 'trying' to accommodate us with a table. Extremely disorganised and unprofessional. Of course we walked out and instead went out to eat. I must warn you the resort look's better on paper as there are only a handful of restaurants. In one restaurant we ordered and at the end the waitress had the audacity to state ' I was thinking you ordered so much food!' We a

Whoever takes the photos and manages the website for this hotel deserves a raise, we were so excited to visit on our honeymoon but it really is nothing like it's pictured. The hotel is run down, picture wires sticking out of sockets in the room, bed bugs, greasy food, stained bedsheets, the rooftop garden is a couple of dirty chairs and a deserted bar, the 'fitness suite' is actually one stairmaster, one TRX band and one small set of weights, otherwise all equipment has been removed. Even the five star sign outside the hotel has been damaged. When we arrived at the hotel we decided to grab some lunch, when we asked for vegetarian options we were offered chicken and fish choices and told they don't place veg options on the menu. Eventually we were served a pizza that was clearly not fresh and was dripping in grease, we were left waiting to pay for around 25 mins as the bar staff kept walking over and then wandering off. The room was untidy and when we asked for water we were told we would have to pay for it via the minibar. The view of the leaning tower is nice, it's about a 30 min walk though you have to walk through an underground tunnel, which didn't feel safe at night. When we said to staff at reception that the aircon wasn't working they told us they control it from the reception but wouldn't turn it on as they didn't think it was hot enough, they also did not have a fan. The next morning we woke up covered in bed bug bites, the hotel staff were not surprised and kindly changed our room and provided a free meal, which was in the restaurant instead of the bar this time and excellent (the main reason they're getting two stars), though again they had no vegetarian options listed on the menu. Breakfast was overpriced and I'd avoid. Even asking for reception to book a taxi seemed to be an inconvenience to them and they refused when we first asked.

Ho pernottato solo una notte con smartbox. L'appartamento era pulito e tutto sembrava piuttosto nuovo. Il personale è stato gentile, disponibile, e oltre a fornirci una piantina della città di Pisa, ci ha anche proposto dei ristoranti in cui poter cenare e un luogo dove poter fare colazione la mattina successiva. Esperienza nel complesso positiva

Please stay somewhere else! Learn from our mistake. This may be a photogenic building, but its a soulless, slow, sloppy, faded and, in our case, very expensive place. On arrival we went to the bar for a late lunch. About 25 minutes after Simone had taken our order I asked where our food was? Simone said that he was busy, (only 1 other table was occupied) but he was just going to go and prepare it (...!). I told him to fuggeddaboudit; he complained that it wasnt his fault: he is the waiter & chef. (Is this really supposed to be 5 star service hotel?). We left, and apart from breakfast, we avoided eating in the hotel. (Break fast was fine - because it is self service - but do they really need the squeaky breadgrill with its high pitched irritating squeak?). We were 2 parents with a 5&7 year old. Our room was €650 a night (!). They upgraded us to a suite (so how bad was our original room?). The suite was nice, spacious, elegant but barely a €300 a night accomodation. The wifi was slow, intermittent and some areas with no coverage, which was very frustrating. Tip: get Starlink wifi throughout. In bed I noticed hopping fleas - maybe they were attracted to the mobile phone screen. After I complained, I was told that the room had since been checked, sheets changed and no fleas found - but I still found more the next night and our daughter got 3 bites. Even a week later the hotel calls me at home to assure me that there were no fleas (?) I should have read more reviews before I booked and noted how Thomas the GM notes the criticisms are fabrications.... IMO this hotel grossly devalues The Leading Hotels of the World brand. Pity. Its a decent 3 star hotel at best. I informed the staff about the issues early in our stay. I chased them up again and they apologised and offered me free spa treatment - no thanks: I just want them to fix the issues and make this an enjoyable 3 star hotel. Its never going to be a proper 4 of 5 star and Leading Hotels of the World should drop this as the only 5 star attribute are the prices. Its a rip off for what it is.

我在看到另一位評論者說他們作爲獨唱女性旅行者住在這裏後預訂了這家酒店,並發現它乾淨和安全。我會附和這位評論者的評論。我在這裏住了五晚,用比薩作爲去其他地方(即盧卡、菲林澤和錫耶納)旅行的基地,所以我想在火車站的合理步行距離內找個地方,就像我想象的那樣,天黑的時候回到酒店。我從機場乘坐“比薩搬運工”班車到比薩中央車站(花費5歐元,大約5分鐘),然後帶着我的行李箱步行到博洛尼亞酒店,沿着主廣場走一條直線,鋪着路面,光線充足街道。從車站步行到酒店大約需要7分鐘。我大約10:00到達博洛尼亞酒店,在探索比薩的一天期間,我能夠把我的行李箱放在一個安全的房間裏(不收費)。我大約18點回來,收集了我的箱子,在外出吃飯前正式登記入住(雖然我可以在13:30登記入住)。工作人員主要是年輕人和男性,而且很愉快,英語講得很好。我被分配到16號房間,在一樓,俯小停車場和一個庭院區。除了在比薩任何地方都找不到的奇怪的飛機外,沒有外界的噪音,雖然我想(1)人們可能會用天井來喝水,如果天氣好/天氣暖和,這會使我很煩惱;(2)酒店前面可以俯馬路的房間(通過朱塞佩·馬茲尼)可能會遇到一點交通噪音。內部牆壁似乎很薄,我懷疑隔壁房間的浴室就在我的牀旁邊,因爲他們在浴室裏洗澡和說話時比預期的要吵。然而,幸運的是,隔壁的人並不特別吵,在合理的時間淋浴,所以它本身並不困擾我。我住在一個單人間(單人牀和套房),這絕對足夠我自己/沒有感到侷促。房間裝飾得更“傳統的托斯卡納風格”(想想綠色、紅色和金牌),所以不是特別“值得”的“ Instagram ”,但我也不是。房間和浴室感覺很好,客房清潔也很乾淨,牀上用品和毛巾也是如此。浴室內設有廁所、淋浴間內設有滑動門、坐浴盆、水槽內設有大鏡子、紙巾分配器、衛生袋分配器、馬桶刷、帶蓋子的垃圾桶和吹風機。您可獲得免費洗髮水、沐浴液、貼心清洗、蔬菜肥皂、浴帽和鞋墊。臥室裏還有另一個垃圾箱和一張有大鏡子的書桌和椅子。桌子下面是一個迷你冰箱,裏面裝着各種飲料和小吃,我把它取下來,用冰箱儲存我自己的食物和飲料,我從家樂福快車迷你市場買的,離主要購物街大約5分鐘的路程。

5星酒店只為你呼吸的氛圍，入住以信用卡要求為保證，沒有人陪你到房間。房間乾淨但沒有做細節處理，窗戶要修復百葉窗不封閉而平坦的淋浴間很破舊……最小的浴室套裝。每天 18 歐元的酒店停車費和早餐，如果您認為這也是以每人 18 歐元的價格提供，即使在中檔酒店也找不到特別的東西。位於五樓的游泳池位置優越，可以欣賞到裡窩那的全景。

I booked one day to just sleep over at this place, but really loved its service and the facilities. Breakfast was tasty and had multiple options. The only minus is the location, which is around 25 minutes' walk to the city center and 40 minutes to the railway station.

Campeggio tenuto in condizioni perfette. Gestione minuziosa e attenta a ogni singola esigenza. La pulizia è impeccabile e nelle aree comuni non è affatto scontato. Spiaggia tenuta dal bagnino Angelo in modo encomiabile, ordinata, pulita e ben organizzata. Spritz buonissimi al bar. Ristorante buono e con prezzi onesti. Nulla da dire. Sicuramente da tornare 😃