東京Ginza Hiko附近酒店

在東京入住的第二家酒店，位於新橋和銀座中間，可以步行去銀座，到新橋交通樞紐也走不了幾分鐘，整體的位置還是不錯的。 酒店的風格比較像情侶酒店，樓道是昏暗的燈光，但是還算很乾凈，前台有各種語種的服務人員，中文溝通也是沒問題。 雙床房的話相對就要逼仄一些，行李箱幾乎是打不開的，因為每個房間都有一個很大的感覺沒什麼用的飄窗佔據了很大的空間。 第一天入住的時候洗澡發生了浴缸漏水，整個洗手間被淹了，第二天一早很快的給更換了房間，服務效率倒是很快，後面也給寫了手寫信給了小禮物，彌補了旅行中的不愉快。

閨蜜4人出行，臨時改了這個公寓，第一次住公寓開始有擔心，進入房間後除了進門通道有點緊張，房間裏面設計使用率非常好，有客廳，一張圓桌4個椅子。兩個床兩個床墊很寬鬆，大大的櫃子放三個28寸大箱子一個小箱子不緊張，密碼鎖安全。乾濕分離，有冰箱微波爐烤箱全套餐具特別方便。很安靜，不吵。出門右手邊往前走一百多米就是築地市場，週末人非常多。離銀座走走十分鐘到，築地本願寺地鐵站比東銀座地鐵更方便些，1號口有升降機搬運大行李箱方便些。退房了可以寄存行李，有會中文的前台，態度特別好。很不錯的一次體驗！

Aman Tokyo is more than just a boutique hotel; it’s a serene oasis in the heart of the bustling metropolis. From the moment I entered the elegant lobby, I was enveloped in a sense of tranquility and luxury. The rooms are spacious and exquisitely designed, offering breathtaking views of Tokyo’s skyline. The attention to detail in every aspect of the hotel’s decor and service is unparalleled. The traditional Japanese aesthetic seamlessly blends with modern amenities, creating a harmonious and comfortable atmosphere. What sets Aman Tokyo apart is its impeccable service. The staff goes above and beyond to ensure a memorable stay. Whether it’s the personalized welcome, the spa treatments, or the fine dining at the hotel’s restaurants, every moment is a delight. The central location of Aman Tokyo makes it convenient to explore the city’s attractions, and the hotel itself is a destination worth savoring. If you’re seeking a luxurious and peaceful retreat in Tokyo, Aman Tokyo is the perfect choice.

去過那麼多國家，公寓式酒店也住了不少。但這家是真的很奇葩，首先下車後外立面沒有任何指示標識，衹有走到裏面才看得到一個鋪在門口的寫着Ascott的小歡迎地墊。然後沒有任何工作人員在一樓，需要自行把行李搬到下車拖到22樓去 其次每天衹有10-15點可以打掃衞生，早了沒人清理晚了也沒人清理，問就是清潔人員不上班或者不到上班時間 退房走的時候也同樣沒有人幫送行李到樓下，就更別提裝行李上車了 除了位置以外真的看不到一點點性價比，畢竟一晚上3K+的普通房間價格也不算便宜，所以我想我是不會再來了

這家酒店，説實話，在還沒有入住之前，就已經在心裏給它五星好評了，緣由是因為，這次旅日期間，正好遇到颱風，新幹線停運，沒有辦法按計劃到達東京正常入住，這時候已經過了酒店退訂期限，抱着試一下的心態，我們拜託攜程客服幫忙問下能否退訂，本來已經不報希望，沒想到酒店很快就回復，可以無損全退，這麼有人性的酒店，當然要給五星好評。到達東京後，毫不猶豫選擇這家繼續入住。以後再去東京，也還會選擇這家。酒店位置在一個半山坡上，離地鐵站大概10分鐘左右的路程。酒店樓下就是便利店，非常方便。房間雖不大，但設施齊全，是個住着很舒服的酒店。

攜程網Boss推薦上提前優惠購買囤貨的（含早大約5折價）太讚了👍酒店設施、位置都很好，周邊有幾條地鐵線出行各區都便捷。checkin在36層，酒店從30-36層。房間都是落地窗，風景很好。我住的房間，可以看見晴空塔。夜景也很美。早餐品種多（西餐為主，還好有米飯適合中國胃）服務很好。攜程網囤酒店優惠多多，一如既往的加關注哈哈。

We’re a family of 4, staying 9 nights at the Pullman Tamachi in 2 adjoining rooms. Our experience of the hotel and in particular staff was exceptional. We were generously granted early check in and a very late check out (possibly helped by my Diamond All.Accor status) which made our day of arrival and departure that more easy to manage. Thank you Jakapun (Director of rooms) The rooms were generous in size, very well appointed and laid out. The breakfast in the main restaurant was great with a nice variety of options. Staff were attentive and food was replenished as needed. The location was perfect for us, metres from the main train line linking the busiest stations, yet far way from the hustle to offer a much-needed sanctuary, highlighted by the roof top garden, terrace and executive lounge. Biggest praise goes to the staff of the executive lounge, led by Jordan and Masa and their great support staff. I have yet to see staff anywhere in the world offer the levels of service they all provided during our stay. From asking questions about what we like and had in mind, to offering options, making reservations and sending frequent emails with listed itinerary and instructions, they made our experience in Tokyo a memorable one for my family. Their attention to detail, enthusiasm and pleasure in hearing we had a great day based on their recommendations, made the difference. The hotel is very fortunate to have staff like you all. My family and I truly thank you for your exceptional service and memorable holiday experience. Looking forward to returning in the near future.

非常乾淨舒適，酒店位置非常好，步行五分鐘可以到銀座線地鐵的稻荷町站，非常適合喜愛大眾交通工具出行的旅客，步行10分鐘也可以到達上野車站以及非常適合花上一整天待的上野公園，上野公園裡有東京國立博物館、國立西洋美術館、國立科學博物館以及上野動物園等，上野東照宮等一共八座寺廟散布於公園中，真的很適合好好的放鬆步行於公園內。 上野車站周邊的商業街區與市集也都很適合走走逛逛，大大小小餐廳林立，完全不擔心餓肚子，尤其是緊鄰著的Ueno Ameyoko shopping street 白天到深夜都很好逛，去其他區域也很方便。 推薦！

因為有孩子 住的是雙床房。 兩張床拼在一起了 不是分開的。酒店的設施不錯 給孩子的用具。孩子很喜歡。服務也到位，衹是不會中文，我特意找的華文禮遇 但是通過翻譯機也沒什麼問題。制水機很棒 有冰水喝 日本吃飯很鹹可能和味增湯有關 每晚回到酒店都要喝很多冰水 酒店位置離淺草寺非常近 可以從露台俯視淺草寺

I reseved/paid for a king premium room at IHG Hotel Indigo Shibuya several months in advance of my Jan 2024 Tokyo trip. After enduring a snowstorm in Vancouver, finally arrived in Tokyo. My initial hotel stay at Sequence hotel turned out to be a wonderful unexpected surprise. Anticipating a similar experience at my second hotel, Hotel Indigo, due to its higher rate and global brand reputation, it was a profound letdown. Despite enduring a 5-hr wait at YVR and compunded by the inevitable jetlag, I was determined to make the most of my day in Shibuya to compensate for the lost time. Regrettably, amid fatigue I overlooked checking the bathroom (who does it anyway since this is no ordinary hotel to make this mistake). I only used the toilet. It was only late at night, after shopping at Don Quixote, that I discovered the hotel has no bathtub thus the conclusion of front desk failure to communicate and assign the right room type. I called and reported this to Front Desk which comes next turn for the worst when the MOD in-charge the time I called regrettably lacking empathy and willingness to listen to the facts, exacerbated the situation. This is the first time in my life to cry while explanaining over and over the fact. A thorough review of my emails and website revealed glaring inconsistencies of the MOD's shallow explanation. Given my background in working a hotel, I am well- acquianted with various aspects in the hotel compared to other guests. Consequently, I am not easily swayed by shallow explanations, and the hotel's epic failure to address the issue with diligence only deepened my belief that this high-rate hotel is not worth your stay in all sense of the word. Next day at the front desk, I wasn't surprised overhearing foreign guests stating to complain through a lot of reasons as well for this hotel. Next month when I come back home, I will have to send a formail complaint to their management. There are a lot of hotels at Shibuya, take note of the other guests unsavory experience at this hotel.