Do not book with Oquirrh Mountain Inn at Tooele, Utah. You may not have a room when you get there. We booked this hotel online on Hotels.com 6 days prior to our arrival. We got emails confirming our stay. On the day of check in, I called at 4 pm to inform them of our late arrival by 10 pm and was told our reservation is confirmed and our room is ready. We got there around 8:30 pm and the front desk guy told us we did NOT have a room. He said they overbooked, claimed they had problems with online reservations, etc. He was totally unapologetic. Although he acknowledged he could see our reservation, he still maintained he did not have a room for us. If you want to be sure you have a place to stay in after a long trip, do not book this hotel. They are unreliable.
滿意
66 評價