託倫斯華美達酒店

這家酒店實際上相當不錯，無論是位置還是條件。酒店似乎是最近重新裝修的，木質地板和淋浴式浴室風格。 他們有一個游泳池和一個工作洗衣區（每個洗衣和烘乾費用 2.25 美元），Maytag 品牌。浴室配有沐浴露、洗髮精和護髮素（多芬品牌）。他們還提供可選的熱自助早餐（每人額外支付 10 美元），但我沒有機會嘗試，因為我們計劃早點離開）。

We extended our stay a few times, and each time we were required to make a $100 deposit for incidentals ( to be returned in up to 7 days if not used). Since we did not make any incidental or other charges, this repeated charge only drained our account and held the $100, making our hard-earned money unavailable to us. The property said it was company policy. The company says it's the policy of independent owners. Regardless, what is the purpose of repeatedly holding an extra $100 if guests want to extend the stay and there are no incidental charges for the current stay? If you must charge the $100 which we feel is necessary every time, how about a policy of one $100 charge for the first stay and replenishing or extending the $100 incidental charge (i.e., don't charge an extra $100 for an extension if the first $100 wasn't used or only partially used). Just let the original $100 roll over to the extended stay (if there were no incidental charges during the original stay) or only replenish the charge up to $100 if part of the original $100 was used (i.e., only charge enough to make $100). This way, your guests who are supposed to be your most valuable asset won't be made to feel they are being nickeled and dimed just for the convenience of an unfair or inequitable policy no one in authority appears to want to address. To address my concern would only take a small one-time programming change -- don't you agree