翁貝託廣場藝術度假村酒店(Hotel Art Resort Galleria Umberto)

飯店地理位置優越，距離王宮和新堡僅幾步之遙，距離港口僅幾個街區。從我們辦理入住手續到我們離開酒店，客戶服務非常積極。他們對我們非常樂於助人、專業且友善。電梯是值得體驗的東西，儘管只有幾層樓值得嘗試，接待員會給你硬幣來使用它。我強烈推薦這家飯店，房間非常寬敞，甚至還有一個陽台，裝潢獨特而美麗。早餐有多種選擇，包括糕點、咖啡等。

First, let me say that the people working at the hotel were fabulous. With the exception of the young lady working in the breakfast room one morning, every employee I met was friendly and more than willing to help. If the elevator and gate in the galleria had been working, this would have been a five-star hotel. But unfortunately when I was there the elevator was out of service and you had to use the elevator in an adjacent building. To do that, you had to walk through an alleyway littered with the bodies of homeless men and their dogs who had relieved themselves on the walkway and the walls. It just felt unsafe to me, a woman traveling alone. Also, Galleria Umberto has alas seen its better days from quite a distance. It is not being maintained well, which is unfortunate since it used to be quite upscale and wonderful. Cleanliness alone would help a great deal. But, again, as for the people working at the hotel, I simply cannot say enough good things. The breakfast, too, by the way, was exceptional - way more than I could ever eat and way above what I've found in other hotels during my travels.

The location was good, close to shops, restaurants and the metro so easy to access museums, historic sites etc. The hotel is located within the Galleria, on the third and fourth floors of the building. Not easy to find, but perfectly comfortable and providing good service once you get there.

We enjoyed our stay! There were lots of walkable shops and restaurants around the hotel! It was cool to be able to say we stayed in the galleria Umberto! It was like staying in an art gallery! There is a Castle right down the street. I would highly reccomend this hotel!

Nice rooms but you are paying for an hotel without a reception and basic level of service. Access to the rooms is a little contrived with a small and slow elevator. Location is great, but it may feel weird to live inside a decadent gallery.

這家酒店本身就很好——接待也很友好。我們住了 3 個晚上。家事服務絕對缺乏；只發生過一次，沒什麼結果，我們只好去拿衛生紙、毛巾等。早餐很差；相反，您可以使用酒店外面很棒的咖啡館。位置非常棒——就在市中心。

広くて落ち着く部屋。

位置很好，但是酒店絕對不是四星級的。陽台上的景色很美，但房間本身低於平均水平，浴室裡有股男性尿液的味道，每次我進去時我都得摀住鼻子。我本來會抱怨的，但我是在午夜後到達的，一醒來就離開了。