湯斯維爾Grace Baptist Church附近酒店

The Mercure Townsville is a very comfortable hotel. The rooms are exactly what you'd expect at Mercure, comfy beds, all the necessities. The service is impeccable, and the food is to die for. I thoroughly enjoyed my stay... for the most part. The one downside for us, was the fact that at all hours of the day, sun up to sunset, the manager in place at this hotel deems it acceptable to run Sky News on every TV set around the bar and restaurant. Politics in public spaces is never a good idea. Extreme political bias in public spaces, is downright uncomfortable. Every night we sat there at dinner whilst the typical Sky News opinion piece headlines flashed all over the multiple TV screens throughout what is supposed to be a relaxing space. These headlines were loaded with such extreme (and I would go so far as to say hateful) political bias, that I do not even feel comfortable writing them here, or attaching pictures, for fear that my review may get rejected for the use of the words contained in them. Regardless of your own political standings, I’m sure that the vast majority of reasonable people can agree with me when I say that it is never appropriate to broadcast such a politically charged news station in what is supposed to be an all-inclusive, welcoming space. And let’s not conflate fact as opinion here, it IS an extremely biased, politically charged station, who’s owner is the subject of a royal commission campaign, and who has only very recently been taken to court in the U.S and forced to concede that his media empire knowingly lies. I’m not sure what management is trying to achieve by the all day broadcast of such a controversial station, but it has most definitely resulted in the loss of my own, and my family’s business. Very disappointing, as we otherwise would have been regulars. This has nothing to do with being a “left wing snowflake”. It has nothing to do with being “woke”. This has to do with wanting to go away on holiday and leave politics at home where it belongs. Now, to be fair, we did approach the manager about this situation before coming to the decision that we will not return. The response was entirely unacceptable and in our view, unprofessional. He told us that he did change the station after our last visit, but that the regulars at the hotel asked for it to be turned back onto Sky News, and so he did. So on our next visit to the hotel, there it was again. We approached the manager again regarding this, and his response to us was that “he can’t win”. He then told us that he will make a note to ensure the channel is changed when we visit. We found this utterly demeaning, condescending and, to be frank, insulting. He doubled down on the previous reasoning that the regulars ask for Sky News because, in his own words, “It is the most informative”. Sir, there is nothing informative about the headlines we witnessed on this station during our multiple visits. It is not news, it is political “discussion” loaded with extreme bias

位於市中心的超值。適合獨唱或商務旅行者。樂於助人和專業的工作人員。(在辦公時間後根據要求使用應用程序進行檢查沒問題)。步行即可到達商店、餐館、體育場和濱水區。會推薦並再次訪問

我們在19號房間住了2晚。這是在馬路的第二排,沒有道路噪音。淋浴很好。我們有自己的wifi,所以不能評論wifi提供的。包括Netflix。冰箱有一個小冰箱。該單位有茶/咖啡2碗和2盤。它靠近馬路對面的酒吧,步行5分鐘。牀很舒服,交流工作得很好。這裏還有其他一些旅行者和家庭。我認爲游泳池已經填滿,但bbq區域仍然在那裏,雖然我們沒有使用。入住很容易。

我們已經使用Rydges SouthBank作爲我們的基地相當幾年了,因爲它靠近足球場,步行即可到達城鎮和各種吃飯的地方。我們通常住在高檔客房,其中一些已經更新,有些非常需要更新。幸運的抽獎你分配的房間,儘管它們都花費相同的費用,無論配件。我們發現工作人員大部分時間都很友好和樂於助人。我們喜歡他們的自助早餐,作爲Rydges會員,我們以2比1的價格獲得。不幸的是,他們的餐廳不再營業,所以無法使用Rydges會員的其他額外津貼。我們喜歡爲我們的車提供祕密的街道停車場。

我們完成了2晚入住8th-10th2023年2月,絕對最差!我們入住2小時以內被同樓層4x移動,前台接待員態度無法接受。堅信經過這麼多的舉動,升級優惠本來會很好。然而,接待員讓我們覺得好像我們是一個不便,儘管這是酒店的錯,因爲空調有故障。四個房間都沒有變冷。然後我們得到了2個基座粉絲,就好像我們住在揹包客住宿。“幫助”我們的接待員非常粗魯。我們組織了12pm的延遲退房。退房當天,管家和態度相同的接待員,不斷來打擾我們在房間裏提醒我們,這是退房時間。這種情況一直持續到11:40am。Wifi不工作,所以我丈夫不得不從他的手機到電視熱點,以訪問Netflix和Fox頻道。唯一好的是客房服務。我們的陽台無法進入,因爲碎石和水不斷從較高的樓層的建築工作中流出。確實注意到陽台邊緣缺少一塊混凝土,看起來一點也不安全。總體體驗肯定留下了不好的印象。退房時,要求經理電子郵件,併發送正式投訴。感謝他們的小道歉,因爲他們對客房服務賬單的如此粗魯和無能以及特定的接待員的無能打了20%的折扣。客戶服務對我們來說是絕對必須的,這家酒店慘敗。一定要把錢帶到別的地方去。

在這個汽車旅館住了兩晚。汽車旅館乾淨整潔。牀很舒服。房間自帶小廚房。即使它在主幹道上,也沒有從馬路或酒店的客人發出的噪音。我們到達時點了早餐,每天下午都送了歐式早餐到房間,這很棒,因爲我們上個上午有6.00am的航班,離開前可以吃早餐。我們經常探訪小鎮上的家人,並住在一個不同的地點,但將來我們將住在巴喬帕特森汽車旅館。

Booked in on Friday 5/5/23 for a nights stay .. given card to open door, after several attempts & door not opening husband went to reception and was given another keycard.. opened door and walked in and within a few minutes realised room already occupied by someone rose.. they weren’t in room.. thankgod! Husband went to reception while I waited with bags.. given another room on Different floor away from the friends we’re were holidaying with.. after shower I was feeling quite anxious about being in someone else’s room so decided to go to reception to lodge a complaint .. was basically ignored and receptionist actually shrugged her shoulders. I told her I would be complaining to management and again she looked through me and just sort of shrugged again.. at no point did she apologise .. a sorry might have gone a long way?? I left there feeling I’d done something wrong.. I wouldn’t stay there ever again

非常滿意，非常喜歡