Mary Who? Bookshop附近的湯斯維爾酒店

位於市中心的超值。適合獨唱或商務旅行者。樂於助人和專業的工作人員。(在辦公時間後根據要求使用應用程序進行檢查沒問題)。步行即可到達商店、餐館、體育場和濱水區。會推薦並再次訪問

This is my letter to Allure which has gone unanswered. “Dear Sirs, I would appreciate if this email is forwarded directly to the Manager of Allure. I have spoken with a couple of people who identified themselves as reception and after hours staff, but I have been unsatisfied with what they have done. On Friday 11 March I booked into your hotel. My flight got into Townsville at approximately 7.30-8.00 pm, so I would have been at the hotel around 8.45-9.00 pm. Immediately I entered my room I turned on the air conditioning unit in the living area. It was plain to me that the unit was faulty. It was so noisy (a continuous high pitched siren type sound) that it simply could not be used. I turned on the unit in the bedroom and it too was noisy - not as noisy at the living room unit, but still too noisy (a continuous drone) to keep on during the night. I immediately rang the after hours number and requested a change of room, but was told this was not possible. I requested that the units be serviced the next day. I spent a terrible night. It was stifling hot and airless in the bedroom and there was nothing that I could do but suffer these conditions. In the morning before I left for the day I went to reception and spoke to the receptionist to make sure that the units would be fixed while I was away during the day. When I returned that afternoon (about 4pm) I turned on both units only to find that there was no change. I rang reception and spoke to the duty receptionist who informed me that (and I quote) ”there were other priorities” that day and that the units would probably be looked at early next week, but no guarantees. He seemed irritated that I was making a fuss about this. I asked to speak to a Manager and was told I could not. I explained to this person that I am caring for a 99 year man whilst I am in Townsville and this work is extremely demanding and stressful and that I needed to get decent sleep in order to be able to properly care for this elderly man. This fell on deaf ears. My problems were apparently insignificant and my status as a guest of no importance to this person. I asked to speak to a Manager but was told (again a direct quote) “that won’t happen”. I felt angry. I felt like your hotel doesn’t give a damm about your guests. I rang a friend in tears and that person pulled out all stops and arranged alternative accommodation for me. I checked out around 5pm - there was no-one at reception but I rang the after hours number and advised that I was checking out and why. I also asked for a refund for my stay and the following days. I was informed that I would get a refund for the days from Sunday through Wednesday and I have received that refund. You have however charged me for 2 nights accommodation. The first night was incredibly uncomfortable and tiring - not up to standard in any way - and not worth the money you charged. You charged me for the second night regardless of the fact that no effort was made

我和父親在安扎克的週末呆在這裏,因爲我們飛進來看牛仔比賽體育場是一塊石頭扔的,所以這是一個很好的位置。我們最初的航班時間表的變化使我們比最初預期的早幾個小時到達湯斯維爾,我們很幸運,我們的房間可以隨時進入。基本的,負擔得起的住宿,友好的工作人員,帕爾默集體是湯斯維爾的絕佳選擇。事實上,我4次訪問湯斯維爾時,我在這裏住了3次(另外2次是宜必思和湯斯維爾中央的舊名稱)。下次我回湯斯維爾時,這將是我的首選

我們將遲到的20週年紀念日與聖誕節購物相結合，決定將住宿安排在與眾不同的地方，這真是令人驚喜的驚喜，工作人員超級樂於助人，我們的房間裡有一張快樂的周年紀念卡和一瓶漂亮的葡萄酒。床很棒，房間很可愛。我們一定會回來的。

位置離中心很近，在轉角。雖然名字叫汽車旅館，但是其實標準挺高，特別是牀上用品，有星級酒店水準。7點之後需要自己刷卡進入

非常滿意，非常喜歡

我們在汽車旅館的商務和旅行中長期待着，打動了所有服務箱，提供了高水平的服務，私人停車位在上下樓梯上都很好吃，房間非常乾淨和令人愉悅，我們會回來的。Michaela當然知道如何照顧客人

若想要遊覽Mundingburra，玫瑰汽車旅館將會是一個不錯的的住宿之選。酒店地處便捷區域，距離湯斯維爾機場僅6km，距離湯斯維爾站僅5km。包括Mater Hospital、Thai Oil Massage Townsville和The Art of Chocolate都在短距離內，入住酒店的旅客在該地區遊覽會很方便。酒店鄰近多個熱門旅遊景點，包括Copperfield Gorge、National Trust Heritage Centre和Riverway，旅客可以將行程安排的更加緊湊。所有極具特色的客房都配備有熨衣設備和空調，讓您感受到更加貼心細緻的入住體驗。電熱水壺可供使用，便捷的客房設施定能讓您倍感舒適。浴室內提供吹風機，讓您感受到賓至如歸的享受。在餘暇時間，可以選擇去酒店的酒吧喝上一杯飲料，驅走所有的疲憊。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。倘若您覺得酒店的餐飲服務無法滿足您的需求，附近的Molly Malone's Irish Pub（其他西餐）、Southbank Restaurant（西餐）和Cactus Saloon（酒吧/酒館）不妨可以試試。旅客可以在閑暇時間去酒店的休閑區，提升健康幸福感。提供乾洗服務，為您的旅途省心。

對於想要捕捉South Townsville城市風采的旅客來説，湯斯威爾南峯公寓是一個理想的選擇。酒店距離湯斯維爾機場僅6km，距離湯斯維爾站僅600m，交通都很便捷。著名的景點Maritime Museum of Townsville、Victoria Bridge和Street Art CBD Walking Trails均可步行很短距離到達。從酒店到Jezzine Barracks遊覽很方便，National Trust Heritage Centre和Kaylenne Creighton Gallery也均在附近。客房內的所有設施都是經過精心的考慮和安排，包括熨衣設備和空調，滿足您入住需求的同時又能增添家的温馨感。服務人員會提前為您準備好電熱水壺和咖啡壺/茶壺，以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆，提供吹風機的客房浴室是不錯的選擇。酒吧給旅客提供了一個舒適的環境，可供休憩。若是覺得酒店的餐飲無法滿足您挑剔的味蕾，不妨去附近的Molly Malone's Irish Pub（其他西餐）、Southbank Restaurant（西餐）或Strand Souvlaki Bar（西式快餐）品嚐下一流的推薦美食。酒店提供的休閑設施，旨在為旅客營造多姿多彩、奢華完美的住宿體驗。酒店配備有會議廳，可供旅客使用。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

一年前我們住在海洋微風,認爲它很棒。乾淨,舒適,物有所值,就在The Strand附近的位置。不幸的是,自那時以來,管理層似乎一直在進行成本節約任務。停車場需要一個新的讀卡器,因爲進入停車場是完全沮喪的鍛鍊......我們最終進入需要近5分鐘的刷卡才能最終解除門。房間裏的Wi-Fi幾乎不存在...馬路對面的Anelay餐廳的信號更強...當你可以連接帶寬時,頁面很少打開。還有空調,好天堂禁止客人自己調節溫度。這需要從接待處完成,這不是24小時開放!所以如果你發現它半夜太熱,運氣不好會出汗。我不確定我們是否會回來。