This was one of the worst hotel experiences I have ever had. This is the first and only bad review I have ever written in my life, for any hotel or motel that I've ever stayed in. We came to Tulsa to attend a funeral. After a good night's sleep, I had planned to take a shower before going to the funeral that same morning, but the water diverter would not work. it would only work for a bath option. I reported the problem to the manager, as I thought maybe I didn't know how to use it. The manager agreed that the water diverter on the spout was not working probably and offered to move us to another room. I didn't have time to move to another room and still make it to the funeral in time. So I went down for breakfast. There were no breakfast options other than high sugar and high-carb foods, nothing healthy or appropriate for a type 2 diabetic diet. So I had coffee and a banana. After going to the funeral without a shower, we were move to another room. The room we were moved to did have a shower that worked. But the king size bed mattress in room 229 was so broke down on each side that it was like sleeping in a New York pothole. I finally put a pillow in the pothole to level out the mattress so I could get a little sleep. The next morning I went down for breakfast again, and the same thing, mostly cold breakfast all high carbs, high sugar the worst breakfast options I've ever seen in a Marriott. However they did add a low sugar low fat yogurt. The manager did say they were shorthanded and couldn't offer their usual hot breakfast an other services. There are no microwaves in the rooms either. which is kind of strange.
89 評價