馬來西亞砂拉越的2星級酒店

I honestly didn't expect the bathrooms to be shared, as I thought each room would have its own private bathroom. But it's okay. Thankfully, my family and I were safe throughout our stay here. Although the bathroom are share, the cleanliness is always well maintained. The rubbish bins are also cleaned regularly, so there was no unpleasant smell around the outside of the rooms. I appreciate that. Thank you. However, what was very disappointing was the owner's and way of communicating with guests. On the first day, the fan and light in my room were not functioning properly. I needed to do some office work, but I had to use my phone flashlight because the room light was not working properly. The light was very dim, since the room also had no window, it was quite dark. That morning I called the number that had contacted me before my check-in date. I thought it was the accommodations service number,so I called it directly. However,tthe owner became angry with me. Eventually,I was moved to Room Aiman 2. Unfortunately,there were also some issues with the second room. The floor was wet and the mattress had not yet been properly prepared,perhaps because the previous costumer had just checked out. I contacted the service number through WhatsApp,but there was no response. When I returned night,I called the number directly. Perhaps there was a misunderstanding in the way the information was communicated,and as a costumer,I may also have misunderstood something. I can accept that.However,what really upset me was the owners rude choice of words and the accusation that I did not know how to read. What was even more offensive was the remark, ”Are you Indonesian?Don't you know how to read?”.I am Malaysia ok. That statement was inappropriate and made me feel as though I was being judged based on my nationality. As a business owner,I believe it is important to be careful and respectful when communicating with customers. There was nothing wrong with simply saying, ”Oh,I'm sorry,ma'am. I let my staff come and have a look at it shortly.”A simple and polite response like that would have made a big difference. As customers,we would also leave with a good impression and wish the owner well. I don't travel very often,but whenever I stay in other people's place,I always try to be respectful when dealing with others,whether by phone or face-to-face. This was the first time I experienced this kind of treatment. I hope other customers will not have to experience the same thing. For my next trip,I would not recommend this place. The owner really needs to improve the way they communicate with customers. Having a strategic location is not enough if the communication with customers is rude or disrespectful. Peace, no war. All the best in the future. Thank you.

真實的房間看起來與酒店發布的照片​​完全不同。這是非常誤導的，而且一點也不誠實。他們需要保持牆壁、浴室、寢具和毛巾等其他物品的清潔。

我訂的是特大號房,房間有空間,很舒服。但是, 1.房間除了一張牀,沒有地方坐。 2.沒有收到入住說明,要多次打電話。 3.淋浴很棒,不過旁邊的房間如果淋浴,可以聽到水泵的聲音,聲音很大。凌晨1點左右有多人淋浴,很可怕。如果聲音可以控制,那就很棒了。 總體來說不錯入住。

房間整體乾淨,空調工作良好。對於設施,每間客房僅提供2塊肥皂。

距古晉機場只有15分鐘的步行路程,但乘出租車更安全,因爲您將不得不在主要道路上行走。它位於Kuchin巴士總站附近的一個小購物中心,該購物中心還設有7-11和餐館。在酒店前台購買PET瓶裝水更便宜。如果您在清晨或深夜乘坐飛機或公共汽車,如果您只是睡覺,那將是一家不錯的酒店。房間很小但是很乾淨。但是,房間裏沒有水壺和洗髮水。工作人員非常友好。

During my recent stay at Maxi Hotel, I was pleasantly surprised by the combination of luxury and comfort it provided. From the moment I checked in, the staff were exceptionally welcoming and attentive, making the process smooth and stress-free. The room was beautifully decorated, spacious, and equipped with modern amenities. The bed was incredibly comfortable, and I appreciated the attention to detail, like the complimentary toiletries and well-stocked minibar. The hotel's facilities are top-notch. I particularly enjoyed the rooftop pool, which offered stunning views of the city. The breakfast buffet was diverse and delicious, catering to a variety of tastes with fresh, high-quality ingredients. The on-site restaurant also provided an excellent dining experience, with a menu that featured both local and international cuisine. One of the highlights of my stay was the hotel's location. Situated in the heart of the city, it provided easy access to major attractions, shopping districts, and dining options. Despite being in a bustling area, the room was quiet, allowing for a restful night's sleep. Overall, Maxi Hotel exceeded my expectations in every way. Whether you're traveling for business or leisure, it offers a perfect blend of comfort, convenience, and luxury. I would highly recommend it to anyone looking for a memorable stay in the city.

喜歡它!房間不是所有的豪華,但它適合與AC,因爲我們出去了,幾乎一直。乾淨的房間。舒適的牀。從我們到達貝納拉特時,證明了它的價值。他們來機場接我們,我們到達了小屋,我們的行程已經計劃好了,並向我們解釋了。令人驚訝的是,一切都像鐘錶一樣工作,向經理Anil大聲喊。他歡迎我們,告訴我們接下來的兩天會涉及什麼,然後我們遇到了我們的導遊,非常棒和偉大的幽默感大衛大。我們真的很喜歡和他一起遊覽兩天。他不僅使旅遊信息豐富,而且很有趣,並且是Allstar..我們仍然喜歡他。他使我們的MuLU體驗更加特別。在參觀了洞穴的一天後,游泳池很棒。Anil,經理把我們送回機場,讓我們的入住變得非常容易。他爲我們做了一切。請給那個人加薪。他非常棒,帶走了規劃的壓力,因爲他確保安排得到了滿足,當他說汽車將在一定時間內從公園收集我們時,它正好準時到達!!!  我們帶着喜愛和美好的回憶回顧木盧和小屋。留在這裏。我們一定會再次選擇它進行冒險攀巖之旅。大衛,阿尼爾和其他導遊和餐廳工作人員,感謝您的美好回憶。 

這家旅館非常漂亮和乾淨。提供所有基本必需品，包括洗髮精、沐浴露、乾淨的毛巾、衛生紙和吹風機。房間內提供無線網路。然而電視只有基本頻道，訊號很差。但除此之外，這是一次愉快的住宿。

酒店位置便利，就在美里市中心。我们订的是街景房，这带来了一些问题。由于门前道路车流量很大，晚上会比较吵。第一晚我因为噪音睡不好，但之后几晚我戴了耳塞，问题就解决了。 酒店为客人提供免费停车位，酒店门前大约有10个露天停车位。如果没有空位，工作人员会允许我们停在酒店旁边。酒店大堂旁边就有一家咖啡馆，酒店周围也有很多餐厅，步行即可到达。不建议在酒店区域外停车，否则可能会被罚款。 我住的房间Wi-Fi信号很差，我的手机流量都比它好，哈哈。房间很宽敞，电视有HDMI接口，所以我们直接播放自己的媒体文件。总的来说，考虑到每晚的价格，这次入住体验还不错。

I had an overall pleasant experience during my stay at this hotel. The property was very clean, and the bed provided excellent comfort, ensuring a good night’s rest. I also appreciated the sense of safety within the hotel, which contributed greatly to a worry-free stay. The location is another strong point, as it is situated in the city and conveniently close to restaurants, shopping malls, and popular attractions. This made getting around both easy and enjoyable. Additionally, the staff were consistently friendly and professional, which created a welcoming atmosphere. One area that could be improved is the check-in procedure. At present, the process requires the identity card of the person who made the booking. This can be inconvenient in cases where a reservation is made on behalf of family or friends as a surprise. Allowing check-in using the booking number or the guest’s name would provide a smoother and more flexible arrival experience. Overall, I was satisfied with my stay and would recommend this hotel, with the hope that such enhancements to the check-in process can be considered in the future.