The hotel was beautiful, the rooms were stunning with amazing views. The staff were lovely, especially Frida who was incredibly helpful. I felt like I was in a movie with how stunning our room was - we had an ocean view with a balcony pool and access path to the beach / beach club. The bed was very comfortable and the double shower was really good. I loved that the hotel had a small gym, equiped with modern facilities. The hotel also has so many lovely small touches like welcome cocktails, good night desserts, “good morning” messages in the sand outside your room and fresh fruit ice blocks provided at the beach club. I feel there needs to be more transparency with the service charge on the bills - I didn’t realised until a few days into our stay that there was a further section to the bills we were signing that was covered by the booklet they present you with. The bill should be shown in full, or the total placed above where you sign. Whilst the staff were lovely, we often had items missing from our breakfast each morning. The breakfast is also quite small with 1 x serving of yogurt between two. It would be great if the pool could be cleaned during the stay, or some jets put into the pools to move the water around and into the filter. At current the water is stagnant and doesn’t get filtered and a lot of things fly into the pool from the garden. Whist this seems small, when you are paying the price you are for the hotel, these small things should be addressed.
對於想要捕捉圖盧姆城市風采的旅客來説,烏里斯納酒店是一個理想的選擇。從酒店出發,至圖盧姆機場僅有1km遠。附近很多景點,包括Temple of Doom (Cenote Esqueleto)、Casita Xaman和Tulum Monkey Sanctuary都離酒店不遠。酒店坐落於Playa El Paraiso邊,附近還有很多景點包括Balam Art On Feathers和Guacamole club Art Park。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有房內保險箱、空調和衣櫃/衣櫥。可以去酒店酒吧,舒適的環境,可供您休憩放鬆。如果您喜歡安靜的用餐,酒店可以提供房間送餐服務。倘若您覺得酒店的餐飲服務無法滿足您的需求,附近的Taqueria Honorio(其他)、La Malquerida(拉美料理)和El Asadero(拉美料理)不妨可以試試。酒店休閑區提供了各類設施,您可以在這裏舒緩身心壓力。為了方便旅客,外幣兑換服務已為您準備就緒。
坐落於Zama,不論您是商務出差還是休閑旅遊科帕爾圖蘭酒店都是理想的下榻之處。從酒店出發,至圖盧姆機場僅有2km遠。附近很多景點,包括Drink House Tulum、Tulum Underwater和Tulum CrossFit都離酒店不遠。酒店坐落於Playa El Paraiso邊,附近還有很多景點包括Mezzanine Bar和Las Palmas Maya - Bike rentals。客房內的所有設施都是經過精心的考慮和安排,空調在滿足您入住需求的同時又能增添家的温馨感。酒店休閑區提供了各類設施,您可以在這裏舒緩身心壓力。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
對於想要捕捉圖盧姆城市風采的旅客來説,魯比圖蘭酒店是一個理想的選擇。酒店地理位置優越,駕車至圖盧姆機場僅需3km 。旅客們可以發現Guacamole club Art Park 到酒店衹有很短的距離。酒店佔盡地理之宜,La Juicceria、Santitos和Cenotes Sac Actun離此都很近。酒店為您在客房內配備了熨衣設備、房內保險箱和空調,所有入住的客人均可便捷的使用。服務人員會提前為您準備好咖啡壺/茶壺和瓶裝水,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。在空閑的時候,去酒吧喝杯飲品放鬆一下是不錯的選擇。若是覺得酒店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Raw Love(其他)、Taqueria Honorio(其他)或Casa Banana(其他)品嚐下一流的推薦美食。酒店設有按摩室,確保您下榻期間愉快、愜意。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
訪訪客2024.03.01
The staff is amazing! Our visit was over Chris**as. We stayed in the adventure penthouse with the suspension bridge access. Unfortunately and very unexpected the restaurant was not open. I inquired about making reservations for Chris**as Eve and Chris**as.. I was not informed that it was closed. That was the only disappoin**ent and inconvenience. You will need a taxi or take a bike to get supplies. Town is close and a nice adventure 😉. They provide cookware for the stove top. The stairs connect each floor. When it rains they get very slippery. My husband slipped and fell, be very careful The rooms are beautiful. Everything you need even big spray! Use it!!!! We were not a big fan of the rainshower over the tub with no curtain. Everything gets wet and the floors get slick so you end up using the towel to dry the floors. The private rooftop space with the plunge pool is amazing. The pool swing needs updating. The bikes to town were the best. We also did the beach. We definitely want to explore more next time. Rubi is definitely a very special place. If the restaurant would have been open it would have been perfect! The new airport opened in Tulum. That will make it easier.. It is down a bumpy dirt road. We had difficult time getting a cab to bring us back when we went into town for dinner. Need a van or SUV. Make sure you arrange this ahead of time.. It was the little hiccups that made the experience that much more special. We are very easy going so we made the best of it. We look forward to returning and experiencing Baxale..