設有停車場的圖盧姆酒店

Excellent, safe, clean, beautiful place to stay. Front desk staff Juan Carlos and Emmanuel were incredibly helpful with general tips, transportation, tour, ideas, and recommendations, as well as restaurant ideas. It was a block and a half walk to the main road and there are several restaurants nearby. We would highly recommend the closest which is on the same road called Restaurante La Choca (do not miss it!) You can also easily walk for 15 minutes towards the more busy downtown area on the main highway for a variety of restaurant options. The pool and breakfast area were both beautifully maintained and very clean. We enjoyed the free breakfast every morning. Most days it included coffee and tea, of course, granola, yogurt, fruit, honey, breakfast, cereals, eggs, omelettes, toast, and one day there was pancakes. The staff working there were lovely and very helpful. It was a lovely, quiet place to stay, and we felt safe at all times. We definitely enjoyed our stay, and the people that we met who worked there.

沒淋浴沒燈都做好準備了 但住一樓的我們 被二樓的人地板剁死了 凌晨兩點還在走來走去 隔壁還有人吵架到很晚🥹 所有的工作人員服務沒法說 怎麼說呢 這地方感受一天足夠了 性價比沒有太高 另外早餐不錯

開業於2022-04-07，相信無論您是一日遊還是深度遊，希爾頓圖蘭裏維耶拉瑪雅全包度假村都是您圖盧姆之行的不二選擇。在該地區觀光很容易，Aktun Chen、Dolphinaris Tulum和Casa Delle Tartarughe都在酒店附近。從酒店出發可方便前往市內的眾多著名景點，包括Xcacel Beach、Maya Adrenaline和Aventuras Mayas。酒店對客房的裝飾十分考究，每間設施齊全的客房都配備有空調。您可以到酒吧與朋友暢飲聊天度過閑暇時光。如果旅客願意，酒店可以提供滿足需求的客房送餐服務。若是覺得酒店的餐飲無法滿足您挑剔的味蕾，不妨去附近的Cocina Economica Neydi’s（拉美料理）、Burritos street Tulum（小吃）或El Arrecife Maya（墨西哥菜）品嚐下一流的推薦美食。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間，這其中包括按摩室和健身室。酒店配置有會議廳和商務中心，定能滿足您商務活動方面的需求。24小時開放的前台服務可為您隨時提供訊息，以幫助您探索這個魅力之都。

A+++ Family Vacation (2 Adults, 3 Kids – 4, 5 and 7). You should not hesitate to book this super lux spot for your next vacation. We chose Conrad Tulum because it was on the CN Traveler best places to go. It did not disappoint. No way for the resort to be any more lux/beautiful or service to be better. Pictures are real and in some cases don’t do the place enough justice. Place is brand new. Further, the “kids club” was critical to our vacation. Shamara, Sehem, Ivette and Ruth all jointly run the kids club. It is a mix of indoor and outdoor activities from 945am-5pm (lunch with parents at Noon). Making pinatas, painting, reading, traditional Mexican art/crafts alongside pool (there is a specific pool about 2.5 feet-3 feet deep which is great for young children), beach, watersport, treasure hunts around the resort, etc. This is a very curated program for kids, exceptional in every aspect and also customizable based on what the kids may want to do. My kids are begging to return. Thank you to the staff at the kids club! Some other outstanding parts of the resort include morning wellness activities on the beach (Rafael is wellness coach speak to him on arrival for schedule/info) and the breakfast restaurant which has countless stations servicing traditional Mexican food cooked to order in front of you by chefs as well as a plethora of recognizable American breakfast items. It is a showstopper. Rivals the best breakfasts at the worlds finest hotels. Other restaurants on site (pan Asian, Japanese, Mexican, etc) are all superb. Guacamole, coconuts, champagne, wines all delivered poolside, beachside, etc. All the fine service you would expect. Some suggestions for the future as the hotel is brand new. Fix (or get a new) ATM that dispenses Mexican Peso so Americans can tip your exceptional staff in pesos without paying a silly exchange rate at the front desk. For the watersports company on the beach they need high end equipment to match the character of the hotel. For example, snorkel equipment must be the “dry” snorkels and they should have goggle defogger on site and used prior to each swim – price should be raised to accommodate this. Oscar is the local snorkel guide and he is REALLY GOOD. There is a massive set of coral reefs with tons of fish (some as big as sharks) outside the hotel but accessible only with the best equipment. (bring your own better yet!). Childrens food at the hotel/poolside could improve so that the kids have healthy and LOCAL choices (fruit/veg as sides, fun kid local fruit drink, less of the burger/chicken stuff that is on every menu in the USA). Guacamole ice cream cones (made from tortilla chips, delivered as fun snacks for free every day which the kids loved) were amazing and that should be on the menu! Finally, there are some comments about sea****. They have huge crews that come clean it up every morning (done by about 9/10am). Its not a nuisance. Probably by the time you wake its all gone and you never know its there. It

This has to be the worst experience I have had the displeasure of experiencing. Please read carefully before yoh decide to book this hotel. Upon checking in (1/11/23) you are asked to leave a deposit for incidentals. We booked 2 rooms so 2 deposits. At first when you enter, the room is clean and welcoming but it simply doesn't function. The remote control had the room number taped to it, the back of the remote that covers the battery kept falling off and there was evidence that a piece of tape was used to hold the back in place. Inside the room there was no furniture to place your folded clothes. Only hangers. We woke up the next morning wanting to iron our blouses to hang them only to realize that there was no iron or ironing board in any of the rooms, as a matter of fact we were told that we would have to go downstairs and request an iron and board at the front desk. There were no phones, radios, clocks anything that resembled some form of functionality. So to get the iron we had to walk downstairs since no phones to call to request one. Next to the hotel was a private home and on the property were 2 dogs who would constantly bark. Directly across from the hotel is a construction site so you had to contend with that noise as well. The worst part of our short stay (3nights) is upon checking out at 4am, you are told that someone would check your room before releasing the hold on your card. A man at the front desk went through the dirty towels and came downstairs and said there was a stain on the towel. A stain on towels that were not white or 'hotel worthy' to begin with. He had a picture of what he calls a stain and said they would charge us $17US for the stain on the towel. We were flabbergasted. Aren't towels suppose to get dirty. We told the gentleman that that is something that will come out after the towels are washed. He still charged us $17US for the stain. We will never stay at this hotel again and I implore you please avoid this hotel. This is not a boutique hotel but a cheap motel lacking basic amenities and then rips guests off after searching your dirty linens. My job affords me the luxury of travel and in all the 20yrs of stays in numerous hotels, boutique and all out resorts this is definitely the first time we heard such nonsense. No furniture was damaged, items broken but instead they charged us for a dirty brownish color towel. Definitely poor taste. Also avoid the breakfast nothing to spend $10US on but definitely visit Aldo's at the corner for some ice cream. A VERY DISAPPOINTING STAY.

房間非常漂亮、乾淨，住宿方面沒有什麼可抱怨的，非常完美。 缺點是：如果您沒有租賃車輛，酒店的交通不便，工作人員不友善（只有一位接待員例外），餐廳和酒吧關閉，酒店外只有 1 個維護良好的游泳池。3 ...

We visited Pacha Tulum in Jan 2023 and were totally disappointed by the Hotel. The only thing good about this place is that the staff is helpful and polite. We found the hotel room over-priced for the value it provided. The room was dirty, with bed sheets having some sort of stains, the window wasn't locked leading to mosquitoes being present in the room when we checked in. The room is very small compared to how it looks in their pictures and for the price we paid. It is worth your money if and only if you get the room under $100 per night, anything more and I would recommend other hotels a short walk away from this place. It is located at a very busy intersection with no onsite parking even though the website claims it has parking. I would like to mention though that the staff member helped us park in the hotel's drive way but there is no guaranteed parking. There were also issues with the lighting and the beds as they had nails sticking out. Overall the hotel is very different from the pictures posted online and I wonder how it has 4.5 star rating on TripAdvisor!

坐落於Zama的圖蘭瑪雅猴子酒店及青年旅舍，會讓您在圖盧姆擁有別樣的體驗，開展一段難忘的旅行。酒店地理位置優越，駕車至圖盧姆機場僅需2km 。旅客們會發現Ola Bike Tulum、Tribal Yoga和Pacha Cave Diving距離酒店都不遠。酒店佔盡地理之宜，Balam Art On Feathers、Guacamole club Art Park和Harmonie Maya Spa & Cenote離此都很近。所有極具特色的客房都配備有空調，讓您感受到更加貼心細緻的入住體驗。在空閑的時候，去酒吧喝杯飲品放鬆一下是不錯的選擇。在享受酒店貼心周到的餐飲服務的同時，也別放棄對周邊美味的探索，Taqueria Honorio（其他）、La Malquerida（拉美料理）和El Asadero（拉美料理）也許是可以讓您找到答案的地方。優美的環境，再搭配上細緻周到的服務，酒店的休閑區定能滿足您的品質需求。酒店的商務中心將熱情的服務與專業的素質完美地結合在一起。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

Tucked away in the bustling heart of Tulum, the Muare Hotel effortlessly transports its guests into a world of serene tranquility and unparalleled luxury. The moment you cross the threshold, it's as though you've stepped into a different realm, a realm where design aesthetics blend harmoniously with the natural beauty of Tulum. Each room at the Muare Hotel is a testament to the sublime fusion of comfort and style. The addition of an outdoor shower offers a revitalizing bathing experience beneath the open sky. Whether bathing under the warmth of the morning sun or under the cool gaze of the evening stars, the outdoor shower truly is a delightful touch. Further adding to the bespoke experience is a personal plunge pool that is a part of every room. A secluded sanctuary for rejuvenation, it allows guests to enjoy a soothing dip at their convenience. Additionally, the hotel's main pool, an epitome of artistic design, serves as an inviting hub for social interaction and relaxation. The wellness journey at the Muare Hotel is underscored by its serene spa, a haven where guests can unwind and experience revitalizing treatments. It's a sanctuary where self-care takes precedence, and tranquility is guaranteed. The dining experience at Muare Hotel is a gastronomic adventure led by the hotel’s remarkable restaurant, Gaudea. Marrying Mexican and Mediterranean cuisines in an exquisite fusion, Gaudea ensures a culinary voyage that appeals to every palate. A testament to their inclusivity is the thoughtful gluten-free menu, promising that every guest can savor this journey without compromise. The Brown Butter Fish with Toasted Almonds, in particular, stands out for its delightful balance of flavors, a must-try for any guest. In summary, the Muare Hotel, Tulum, is more than a luxurious stay; it's a holistic experience. The thoughtfully designed rooms, top-notch amenities, sumptuous cuisine, and the overall ambiance of serenity make it a destination in itself. For any traveler visiting Tulum, I strongly recommend the Muare Hotel. It's not just a hotel, it's a journey into a realm of luxury and tranquility. An unmissable gem, Muare Hotel stands as a testament to a perfect blend of style, comfort, and culinary artistry.

下榻圖盧姆雅樂軒酒店，領略現代時尚風情 這間新建酒店鄰近圖盧姆市中心，住宿環境別具都市雅緻風情，提供品質餐飲服務，還設有充滿時尚活力的屋頂休閑酒吧和無邊泳池。