The Sebel Twin Towns

Perfect location and great facilities including parking 🅿️

Buffet was a winner!

Nice room

Good location and apartment

Clearly the hotel was overwhelmed. Peter at the front was exasperated and blurted out that it was impossible to have my room cleaned as it was dirty at check in with bits of chocolate on the rug and the tables had not been wiped. I told him that I would stay away from my room so it could be cleaned if they would just message me when it was ready. He told me it couldn’t be done and to just lodge a complaint. I explained that I didn’t want to do that. Peter insisted. Here we are.

A bit slow at check in and I’m sure they can see on their monitors out the back that people are waiting. If there’s a line and just one person serving, that’s not great service. Also I found the lifts to be particularly slow. One was out of order which didn’t help. Delicious breakfast though!

Four pillows on the two Queen beds need throwing out. Flat with no support for neck and head. Like a bag of cotton wool balls placed in pillow slip. Apprehensive as to whether sheets on one bed changed prior to our occupancy. Used band aid found in bed.

Large rooms with just the right amount of cutlery microwave and very clean. House keeping was slow to come around to clean the room. So we were home when they got there so didn’t have the room serviced in the 3 days we were there.

We love coming to this sebel being connected to the services club.always happy with the room and especially the breakfast as long as they keep the standard up we will keep coming.