We stay here at least 4 times each year. This is the only time we have been disappointed with the room. Room 181 needs attention. The bathroom is an accessible room however the smell of damp is awful, so bad I could not stand to have a shower. It has a low sink built into alcove but the lighting is so bad you cannot see in the mirror. It did not feel like a club room and would have better paying less money for the standard room. Spoke with reception who advised they will look into this and confirmed I will not be given the same room on Sundays stay.
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Samantha
2024年1月26日
Very nice welcome when we checked in. Room clean and comfortable. Great facilities. Overall a lovely stay.
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Irene
2023年12月22日
Loved everything about it, warm and friendly staff room great plus good entertainment, beautiful Christmas decorations and a party atmosphere.
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Konstantinos
2023年12月11日
I dont have any complaints to make! They gave us a family room even though i booked for a double room, probably because they saw we had a baby with us. They also put as on the very first room on the first floor which was really convenient for us, as we had many things to carry. Check in and check out as smooth as possible. The room was spacious, clean with allthe basic amenities.
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Verified traveler
2023年11月21日
The staff are amazing… so friendly and helpful.
I travel a lot for work and like to stay at Village Hotels.
The room was generally clean overall however the bathroom floor was tired and brown around the back of the toilet and the toilet seat hadn’t been cleaned. Luckily I travel with dettol and just cleaned it up myself rather than faff around.
Tea cup was cracked and browned with a dirty teaspoon and so much fluff comes off the towels 😂
It wouldn’t stop me from staying at Village hotels as these things happen!
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Adam
2023年11月17日
Was nice enough and all the staff are helpful. I have never experienced it before in a hotel but in the evenings I didn’t have hot water. I reported it via the QR code that is provided in the room for these issues, but nothing was done by it. When I was asked about this on checkout, I told the person checking me out and they told me I should have come down and told them. I was a little gobsmacked as I don’t know why they would have a system setup if they weren’t going to use it.
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Karl
2024年1月15日
Was amazing and Hayley at the front desk went above and beyond. Thankyou.
客房內的所有設施都是經過精心的考慮和安排,熨衣設備在滿足您入住需求的同時又能增添家的温馨感。服務人員會提前為您準備好電熱水壺,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。酒吧給旅客提供了一個舒適的環境,可供休憩。旅客想要在自己的房間邊聽音樂邊享受美食,衹需呼叫送餐服務。若是覺得酒店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Bella Pizza Italian Restaurant(西餐)、The Ben Lomond Pub(英國菜)或Sopranos Italian Restaurant(西餐)品嚐下一流的推薦美食。