The lodge was dirty and smelly from the entrance already. The room was small and carpet very dirty and stained all over. There is terrible traffic noise through the night. No entertainments, . This place was my worst stay ever.
翻譯
Jess
套房, 獨立浴室
入住日期 2024年7月
與好友旅遊
2則評價
1.0/5
發佈於 2024年7月11日
Didn’t let us cancel, after something that was out of our hands was cancelled.
翻譯
訪客
入住日期 2024年10月
其他
1.0/5
發佈於 2024年10月15日
Quite frankly I was disgusting and disappointed with my stay. I told the staff at the Asda as much. I also replied to their if you had any issues let us know email and never received a response. I can whole heartily say i have never stayed in a place that has had this many issues. We went down for a wedding as rented two rooms both were gross. The rooms weren't clean. The bin hadn't been emptied in one room. Both had stained towels, and bedding. One had blood or something all over the duvet in the room. The toilet was unflushed when we arrived. The sides were covered in crumbs. One room was missing the toilet roll holder. The fire alarm went off and there is NO fire assembly point. There is no sign for one anywhere on site that we could find. There were stains all over the floors. There was a random piece of wood in one room. There was leaks and holes in the ceiling in the hall. The foyer was a mess and disgusting. When we arrived I had to pay a second time before they would release they key even though the funds were held with the bank as a pending payment and had been for several days. This causes issues financially on this trip.
翻譯
訪客
入住日期 2024年8月
其他
5.0/5
傑出
發佈於 2024年8月28日
OFFICALL REVIEW The place had very soft staff Which make me think perhaps I should be a resident of Wales Specifically a official member, Will will greet you very nicely by the time you enter the place And ask him questions and he will answer them and to my surprise the place was actually hygienic and also stop saying you're not fond of the place cause it's great
翻譯
訪客
入住日期 2024年8月
其他
1.0/5
發佈於 2024年8月27日
Surely this place is not legal. I don't know where I could lodge a complaint but they should be shamed and have their trading license revoked. Entrance was filthy ,smelly and covered in water stains and dead leaves. Rubbish everywhere in the corridors. The ceiling was dripping water into buckets. Large cage crate of recycling and broken chair left in front of our room door. We held our breath when we walked into our rooms. The carpet was all water stained and covered in grime. Moldy bathrooms and covered in cobwebs and insects on the ceiling. Broken blinds. I wish I could give it zero stars. The one star is for the super friendly and helpful check in staff at the Asda across the road. He made sure we had a bath plug delivered and extra pillows. I feel sick having to sleep here as no longer anywhere close by with vacancy. How can they get away with this? It's worth 20 pound a night at most. And should come with a warning.
翻譯
訪客
入住日期 2024年8月
其他
1.0/5
發佈於 2024年8月13日
We were supposed to go on 9th August, after a concert at Cardiff. Due to the immense amount of traffic getting there we couldnt check-in before the concert. We tried to call them 4 times over the space of several hours to enquire about check in times. No-one picked up the phone. We emailed them as well. No response, even to this day. By the time we got there, it was gone midnight, so we just drove straight home. We got charged 2 days later - they just took the £50 out of my account.
翻譯
訪客
入住日期 2024年8月
其他
4.0/5
很好
發佈於 2024年8月12日
Looking for somewhere to stay after a concert at Cardiff Arms Park, we discovered that everywhere in south Wales was full or extortionately expensive, with the exception of Raglan Lodge, which had a room for £50. Its location was not tiringly far from Cardiff, and was on our route home, giving options to return on the major road network or cross country. The room was as I would have expected from a Travelodge, but on this occasion less expensive. Catering and environment at the site were adequate, but not inspiring. At that price, though, I would not have expected any more. Some recycling bins had been delivered to the recption area but not unpacked, making it a little bit untidy. There was a slow water leak, dripping into a bucket, near reception - though it had obviously been identified and was being worked on. Other residents were up early and allowed doors to slam - but the lodge can't prevent bad manners.
翻譯
訪客
入住日期 2024年8月
夫妻/情侶
1.0/5
發佈於 2024年8月11日
This is the worst place I have ever stayed. If we hadn't arrived late, after a concert in Cardiff, we would have left and driven home. The place looked as though it hadn't been vacuumed in the past month. There were mugs and tea/coffee, but no kettle, no TOWELS, and no remote for the TV. The bedding was stained, leading us to sleep on top of the covers - in our clothes! The service station shop wasn't much better. Desperate for some way to get a hot drink, I went back there, only to find that neither of the coffee machines were working - because they needed cleaning! No surprise there. A notice on the main door claimed a rating of 8.5, I assume this was either out of 100, or it was 20 years out of date. Do not stay here under any circumstances.
翻譯
訪客
入住日期 2024年8月
其他
1.0/5
發佈於 2024年8月4日
Please do NOT book this place in. The lodge is managed by ASDA Enow and the place is appalling, cleanliness is awful. The room is full of spider webs and spiders. Maybe vomit or food dried on the floor by the desk and the carpet over all filthy. Duvet hasn't been changed and had vomit stain on it. The picture shown online I guessing is when the lodge was still new. In realtime is it not like that at all. There was no kettle in the room and when I got one there was black tar like at the bottom of it. When I opened the sofa bed there was used tissue paper under it and bed sheet was not changed. Bathroom wall and ceiling has mould. The whole lodge stinks. The postcode provided is wrong.
翻譯
訪客
入住日期 2024年7月
家庭旅遊
1.0/5
發佈於 2024年7月22日
Disgusting- like all the reviews before me it’s falling apart not maintained and very much neglected The reception is now in Asda a good 200 yards away so the building itself is unmanned The general state of repair is exceedingly poor and in a shocking state The photos I have put on replicate some that other contributors placed some while ago No way I will stay there again
翻譯
訪客
入住日期 2024年7月
其他
1.0/5
發佈於 2024年7月21日
Absolutely disgusting DO NOT STAY HERE Moldy smelly damp stains everywhere, broken window latch so can’t sleep with window open but so damp and smelly can’t breathe without it open.went across the road to buy dettol to spray the place.my little girl so scared to sleep here , I’m putting on a brave face .i don’t feel comfortable. Men drinking on benches outside, fire doors all open to get rid of damp smell I’m guessing it doesn’t make a young women and child feel safe at all, i should of known better but I didn’t expect this for £50,photos on internet very deceiving ,I actually cannot believe this place is legal , I’m considering just not even sleeping just so I can have the window open tonight for how bad the damp smell is , it’s like hostel absolutely cannot believe the place , buckets all in corridors collecting water with pieces of the ceiling missing , even upon entry in the “reception” area is an absolute joke but I tried not to judge instantly .
翻譯
訪客
入住日期 2024年7月
其他
1.0/5
發佈於 2024年7月7日
Avoid at all cost, wish id seen these reviews earlier. Dirty run down, dangerous and unfit for use. Room was sort of okay to look at just needed TLC and a good deep clean. Wouldnt choose to ever stay again. Not the best chouce of hotels I've ever made please avoid at all cost.
翻譯
訪客
入住日期 2024年6月
其他
1.0/5
發佈於 2024年6月29日
Run Down,Dirty and falling apart,Only stayed one night but it was one night too many,Water leaks with buckets in the corridors.Stained bedsheets,and dirty carpets in the room,rubble and rubbish piled up in the Foyer,Bins not emptied.Avoid if possible
翻譯
訪客
入住日期 2024年6月
其他
2.0/5
發佈於 2024年6月24日
Definitely wouldn’t stay here again. It was only place that would accept a Buy a Gift voucher (don’t buy these either for staying away- a waste of time).Ceiling mould in bathroom, no TV remote, no curtains, broken blind, ceiling shower only, dirty window ledge and mirror.
翻譯
訪客
入住日期 2024年6月
其他
1.0/5
發佈於 2024年6月3日
Disgusting place to stay. Dirty, smelly, mouldy carpets, leaking ceiling which had buckets on the floor to catch the water. Fire doors left open all day. No one on site. Even for a lower price you expect some cleanliness. Says Spar for key card but it's now Asda. Reviews hasn't changed since July 23.