烏蒂卡舒適酒店(Comfort Inn Utica)

Never using trip.com or comfort in ever again.

They have shown different pictures of room and amenities than actually they have, misleading information. I was shown kitchen in room whereas its not there. They have shown pool which don't exist.

Good experience at the front desk and nice rooms for a great rate for 5 nights. I was upgraded to a jacuzzi suite for no charge!

At first I was very leery about the property as you know most comfort inns have gone downhill unless it is a comfort inn & suites. However, after reading all the reviews I decided to drive over to the location before even booking. Property was very clean and decided to do my reservation. Walked in and was greeted by Elvis at the front desk and I must say he was phenomenal and enjoyed my conversations with him. I highly recommend this hotel!

The staff was very kind and helpful. Under renovations so a bit messy and did not like that people were smoking right outside the entrance and had to walk past them especially smoking **** and we had kids. The place definitely needs renovations as it is very dated. It was clean for the most part. Very weird that bathroom and bedroom areas were open to each other through the shower/tub! Just a shower curtain on each side.

Elevator was not working at the time , also room set up was not what was shown in pictures

Where do I even begin: this place has become my home away from home, and in most cases, feels more inviting than “home” ever could. There’s many reasons for that; but 2 very important key ones— your front desk workers, Elvis and Mark. I live just 5 miles down the road but escape here to a jacuzzi room whenever i get the chance, half based off the amazing energy and warm smile i’m guaranteed to be met with from either of those 2. The rooms are always in tip top shape; never had a single complaint in the past 2+ years. It’s extremely quiet in the most welcoming of ways. The jacuzzi is always clean and the beds put me straight to sleep. The lobby has plenty of free drink options and even with the construction/renovation feels EXTREMELY inviting. i WILL NOT stay ANYWHERE else on my dime ♡

The counter person, Elvis was really personable and helpful. We have stayed there before and will continue to when we visit family.

We were supposed to stay two nights as husband was having sugery nearby. Unfortunately, hus surgery got canceled so we only stayed one night. The hotel was clean, but is being renovated. Our door would not close properly, had to lift it to close it. No big deal. Front desk personnel were very friendly. Would stay there again