烏特勒支Utrecht Lunetten Railway Station附近的酒店

這家酒店的設計看起來像一個藝術裝置,但在各個方面都是不切實際的。房間裏沒有茶和咖啡設施,也沒有關於酒吧免費茶和咖啡的信息,房間裏沒有保險箱,你可以把貴重物品存放在酒吧的保險箱裏,真的誰想這樣做。沒有地方放衣服,你必須住你的行李箱。浴室很小,洗髮水和護髮素容器設計,所以你不能一次得到很多。清潔工不會從房間裏刪除你的髒杯子,當他們打掃時,我們不得不把它們放在門外。我們沒有衛生紙,所以不得不使用紙巾。早餐沒有新鮮水果,很多糕點,烤麪包機需要年齡來吐司,一個咖啡機,所以你不得不排隊喝45分鐘的咖啡,然後它就休息了。Tue咖啡機,熱早餐和肉類等都塞進一個角落,所以不可能到達,早起,因爲它需要一個小時才能吃早餐和咖啡。蘋果汁永遠不會起作用。只有兩種類型的茶伯爵灰色和英式早餐。現場沒有經理,我看到一個經理在一次對工作人員說早上好然後跳下來。更像一個漂亮的旅社。酒吧食物是垃圾,對面的橋下有餐館和短途步行。如果房間裏有茶和咖啡,可能會減輕單台咖啡機的壓力,但不多。酒吧裏做每一件事的moxy概念是一大堆twaddle和成本節約的練習,讓酒店感覺就像一個高端揹包客小屋。

酒店位於中央火車站對面的一個新的大型購物中心的一樓,路標很好。房間可以通過高效的電梯進入。房間現代,乾淨,舒適,有高效空調。烏得勒支的主要城鎮就在購物中心的後門外,所以很方便。工作人員很熱情,非常樂於助人。有一家華夫餅製造商的美味早餐,使用起來很有趣。

我房間的空調在整個住宿(幾乎兩週)都沒有工作。我向工作人員報告了問題,但沒有人能夠解決。我使用他們在網站上的表格報告了這個問題,沒有人回覆我。由於熱氣,我睡不了兩晚,所以我要求換房間:他們告訴我不可能,因爲酒店已經訂滿了,但他們的網站上總是有空房間...洗衣店組織不好的體驗服務。後門鈴工作不正常,隨時想進入酒店,我等了幾分鐘才開門。打掃不好(房間角落的灰塵)。健身房太小,沒有打掃得很好,設備只在一個循環,一個電車和一個橢圓機,所以沒有重量或空間鍛鍊。我不得不等幾個星期才能把我的公司的數據添加到發票上,即使我在網上預訂房間時也要求這樣做。表面上前台接待對此無能爲力...唯一注意到的兩件好事是白天晚上都很安靜,附近公交站直達市中心。

We love this hotel! It's location is just perfect -- very near the Utrecht Central station and many other places of interest, inside the mall and very accessible. We just walked from the hotel's mall entrance to Vredenburg, DomKerk, Oudegracht and the canal area. There's a Jumbo supermarket too near the hotel's mall entrance. And for those with heavy luggage, the mall lift (to/from station level) is just beside the hotel entrance. The staff especially in the cafe are friendly, warm and helpful. The breakfast buffet spread is the same every morning but everything tasted good. The room was spacious and comfortable and ours had a nice view. Wifi was fast, outlets were adequate. It lacked some bathroom or room knobs/hooks though and the shower handle should be wider to accommodate a bath towel. Overall, this is an excellent choice in Utrecht. Definitely worth the money!

這家酒店太棒了。優越的地理位置,靠近商店,風景如畫的運河和博物館。11樓的一流游泳池,在陽光明媚的日子裏涼爽。工作人員友好而樂於助人。XL家庭房實際上是2臥室2浴室套房。孩子們喜歡它。100%會回來!!

Overall a nice hotel good location but yesterday we tried to have dinner in the Bistro at 6.30. It was empty but we were told it was fully booked. We went into town and had a pleasant meal by the canal. We came back at 7,45. There were four tables being served outside and it was empty inside. How bizarre. Strange that a 5 star hotel doesn’t want to sell food

我和教練派對一起旅行,週末住了週五。旅程比預期的要長,所以教練司機打電話給酒店說我們晚上7點不會開晚餐的時段,但我們會在7.30之前到達那裏。當我們到達那裏時,我們的晚餐還沒有準備好。他們帶來了一些非常不錯的冷啓動器,但我們等待了很長時間。當他們到達時,45人的教練聚會幾乎沒有。我是素食主義者,除了素菜,薯條,幹意大利麪和米飯,我什麼都沒有。我抱怨,被告知第二天晚上會有素食選擇。我不知道是否有,因爲沒有什麼可以告訴你每道菜是什麼,沒有人問!!每天晚上食物都跑得很快,周圍沒有人來填充東西。工作人員因缺席而引人注目。根據我們提供的食物,沒有辦法這是一家四星級酒店。

位置靠近烏得勒支中央車站,那裏有很多酒吧和餐館,附近還有一個大型購物中心。工作人員很友好,樂於助人,但儲物櫃可能不適合大行李,可能需要租一個。牀舒服乾淨,注意:即使你在trip.com上支付了酒店費用,還是需要爲酒店繳納稅款

我們在湖上美麗的露台上享受保齡球和飲料。我們不喜歡老鼠穿過咖啡館區(他們說:我們Werken er hard aan om deze bezoekjes te bestrijden),我們無法在當天預訂延遲退房。此外,如果我們在住宿後兩週內不支付賬單,他們增加了186%的“kredietbeperking”。在向他們提供上述反饋後,他們沒有收到酒店的消息。

We arrived late after transportation delays to inexperienced front desk staff. They did not have our prepayment details. Proof was provided and I was told the proof I provided could be a fake and to stay we would have to pay. Reluctantly I paid for the stay because it was late and another hotel was not an option. I revisited the double charge in the morning and again the morning front desk staff was inexperienced and explained there would not be a manager on site to speak to until the next week. I emailed the manager and received a demon failure. I have contacted the vendor we used to book the hotel, get a room, and are still waiting for a resolution. The first phone call said we needed to provide 48 business hours and the second call says we need to provide 3-5 business days. The hotel itself was loud with guests in comparison to our other 5 hotels during our vacation and we were awakened at 5am. I am not pleased at all with the hotel, the booking agent, or the physical hotel. Not recommended.