白熊湖聖保羅美吟温德姆酒店(AmericInn by Wyndham White Bear Lake St. Paul)

Very rude staff. The gentleman at the counter was very rude and unprofessional. When i got there the gentleman was sitting by the customer dining area eating. He did not care that his customers just walked in to check into their rooms. Its as though they don’t appreciate or want your business. He gave me attitude for no reason. As if I am disturbing his meal. Very dirty rooms. Spider webs and unclean mirrors. The water pipe from the tub was squealing! Run down building. I would not recommend this location. Spend a bit more for better service and cleanliness. I hope you don’t make the same mistake as we did by booking here. Definitely not handicap accessible good luck if you have family memebers who are in a wheel chair.

Lime and rust everywhere in bathroom Hair hanging from towels that hadent been used. The hinge lock, half of it was missing. The curtains were shredded like someone took a knife to both parts of the sheer curtains. In the second room half the curtain was just missing. Some random stain mark on the wall. Heating unit in one room didnt work. Made a constant screeching noise. Tv went in and out. I also purchased time in the conference room which had a broken clock, the fridge didnt work at all. Wouldnt get cold, had hair and what looked like mold in it. Smelled bad. The solve for this, make every excuse. Tell me they couldnt get good help. Tell me I should have reported everything sooner, disclose a disability of an employee, and give me $30 off each room fee. At that point I was too tired and spent to argue about anything, took the credit and left. LESSON LEARNED DO NOT STAY HERE unless you dont care.

This was a good value for the money. Only problem was the room heater fan sounded like a loud helicopter #108

We tried to stay there due to the ice storm, but large bugs kept showing up, and after talking to the front desk to change rooms, they said there wasn’t any available and nothing they could do, So after finding two more we decided to check out and risk the drive.

We checked in easily, but our "non smoking" room smelled like cigarette smoke. The free breakfast was mostly good, but I needed to open 5 peanut butter packets to find one that was spreadable, the others being the consistency of oily salt water taffy.

Our room was not as clean as it should have been. Hair still in tub and sink when we got there. No extra blankets anywhere to be found in room. Please dont get me started about the lack of coffee or the cold coffee ever single morning. We probably wont be back.

At 11;00 it became apparent that a lot of very loud guests came. Loud laughing, screaming, women, children, men doors slamming. This continues for several hours. Got hardly any sleep. The noise was in my hallway, and it was actually quite frightening

Great hotel to stay at clean with friendly service. The loss of a star is due to the bed being as hard as a board.

Was the right price on short notice. I checked in late, got to the room and was unable to connect to the wifi. No instructions on how to connect. Was late so I used my mobile hotspot. Next morning breakfast was ok. The juice dispenser was inop, so no juice.