弗米利恩温德姆戴斯酒店(Days Inn by Wyndham Vermilion)

We enjoyed our stay at this property. It is located centrally and was clean and comfortable. There was also a nice breakfast to enjoy in the morning. We would stay again when passing through the area.

The staff was friendly and eager to help, but seemed to be working with very little help or support. While it was clean, the general condition of the hotel is not great-needs lots of upgrades and attention to things like carpets, paint, exit signs, countertops etc. Breakfast was limited and cold by 8am. No complaints about staff but the hotel was definitely not worth the $135 per night.

Front desk needs more staff. Most importantly staff who have training in customer service / hospitality industry. Payment issues - thankfully manager was able to resolve . Not for lack of front desk trying - however the check in process and taking payment was seemingly confusing for the front desk. On the phone the front desk was talking to other people on their side of the phone while taking the booking. ( which is not acceptable in customer service industry). Front desk is either over staffed or untrained, or on the wrong industry.

It was a well kept hotel with fair pricing and expected services. Comfortable too.

Was a great stay for a last minute booking! Not many people were staying there but they still accommodated free breakfast for everyone there :)

The heat/air system is old and the bathtub does not hold water.

Elevator broken. Heat wasn’t turned on in the room.

Excellent staff. Great food. Thankful for plug in parking.

Improve the breakfast serving, I mean no refill, when we went there no more sausage and the scramble eggs were dry use a original egg not the process