維羅納Church of Saint Lucia Extras附近酒店

這只是一個評論,對星期一11日晚上值班的可愛的男人表示感謝。我們在公共汽車上經歷了一次可怕的經歷,他幫助我們回家,並給我們叫了出租車。所以非常感激,他甚至沒有三思而後行。我們甚至沒有留在這裏,但如果工作人員喜歡這個人-我只能唱這家酒店的贊。很抱歉,我們沒有得到他的名字,也沒有現金小費,以表示讚賞 - 但只是想承認他的善良。再次感謝您:)

Great Location. Exceptionally clean. Comfortable bed & nice linens. Marble bath. Helpful staff. Good breakfast. Great property!! Plenty of restaurants nearby. Mini stores too. Easy walk to arena and shopping. Nice exercise room, outside patio, breakfast patio dining available. Bar service. Non smoking hotel.

很抱歉不得不對有關酒店留下負面評論,特別是對前經理克里斯蒂娜·比安科尼。我預訂了一間包含早餐的假期的房間,並在發生意外事件時靈活地更改日期(不包括取消)。不幸的是,我的航班發生了變化,我一發現,我立即打電話給酒店,詢問是否可以只改變一天(週三而不是週四)。不幸的是,前台經理拒絕對我預訂進行任何更改,除了支付額外的100歐元,儘管網站上保證了日期更改的可用性。此外,預訂網站上有相同價格的雙人間。她缺乏幫助的意願和尋找合適的解決方案的努力,不僅讓我感到非常失望和不便,而且還帶來了許多問題。我對前經理克里斯蒂娜的不專業和不歡迎的行爲以及整個酒店消極和不合作的態度感到非常失望。儘管我提出了要求,我也無法與任何人交談。我強烈建議任何人在這家酒店預訂,尋找優質的客戶服務和專業的預訂管理。

趕上維羅納歌劇節很多位置好的酒店滿房，臨時訂到這裏，位置有點偏，距離公交車站五六分鐘步行距離，衛生間很乾凈，早餐比較豐盛。

A nice clean little hotel on the outskirts of Verona, not too far from the airport. I used it whilst on business. Everyone was friendly and polite. Rooms are a good size and come with all the basic necessities to enjoy a comfortable night, including good shower and plenty of bed space. I did not eat here at night but had the breakfast which is the one weak spot I found. The quality is not good compared to the rest of the hotel. I mean this in the nicest possible way as breakfast service was good but brioche, fruit juice etc not good. using the online pre-book breakfast service is also not particularly recommended. All said and done i was happy here and would certainly stay again.

We booked this budget hotel (alltough 270 € for a 2 star hotel is not cheap) because we assisted at the Il Volo concerto in the Arena on the 3th of June. The reception was very friendly, the room was very clean, the bathroom was large enough (a pity they used a shower curtain and not a glass door), breakfast was basic but OK. Only one thing that made my wife (speaking fluently Italian) and myself angry when we checked out. Breakfast is at 7,45 am. We were at the reception ad 7,30 am and asked if we could have breakfast a bit earlier, because we needed to take a train ad 08,15 am to Venice Marco Polo airport. Answer was simply : NO. The breakfast room was ready, tables were dressed, the buffet was ready and the breakfast staff was there. But 07.45 is not 07.30. I do not know who it was at the reception desk, and I do not care, but please follow a course in customer-service......What difference does 15 minutes make, especially that everything was ready in the breakfast room. For us it was important to catch our train and we only wanted a cornetto and a cappuccino.... (breakfast was included in our booking) So we left without breakfast and this is all due to the total lack of customer service.....

Η τοποθεσία ήταν εξαιρετική, κοντά σε όλα τα αξιοθέατα.Τα δωμάτια υπέροχα και άνετα.Οι υπάλληλοι της ρεσεψιόν πολύ ευγενικές.Όμως δεν υπήρχε καθαριότητα ούτε κάνει για τα σκουπίδια.Μείναμε από 26/12 έως 29/12 και δεν πέρασε κανείς.Όταν το είπαμε μάς υποσχ´εθηκαν πως θα περάσει κάποιος να αλλάξει τις πετσέτες αν και ζητήσαμε καθαριότητα δωματίου.Η απάντηση ήταν πως αυτή είναι η πολιτική τους Είναι όμως απαράδεκτο ένα κατάλυμα σε αυτές τις τιμές κράτησης να μην προσφέρει καθαριότητα

在這個令人印象深刻的大建築中度過了美好的時光。我們和5歲的孩子一起旅行,他的亮點是在游泳池游泳到晚上9點(在抵達時保留游泳槽,它持續了2個小時 ) 房間很大。Wi-Fi很快。免費停車。我們點了晚餐到房間,供應得很好,大面食很好吃。提拉米蘇也很好吃。