設有游泳池的維多利亞酒店

服務由非常專業和樂於助人的員工提供。食物(早餐)非常好,組織得很好。室內設施也非常好,房間簡直一塵不染。空調真的是蛋糕上的櫻桃。我去過馬耳他的許多旅館,這對我來說真的是首選之一。

We booked the penthouse room to have a terrace where one can enjoy the view with a cup of tea or a glass of wine Unfortunately the terrace has a very high wall and once you sit down the view succumbs to a horrendous wall. We had issues with the tv as it kept going out of the programm and we couldn’t watch anything. We do call and fair enough a very polite lady came to check the issue, she couldn’t at first and after 15 odd minutes she managed although she told us it could be a faulty box. After she left the same thing happened , we didn’t call again as she had to come back from another town and as we were there just for a day we opted not to. When we returned after a lovely and enjoyable dinner at the Rendezvous restaurant and went to sleep we noticed that 3 flood lights were left on all night and light was coming in the room as the curtains rail was around 10cm away from the wall. As I am a light sleeper I couldn’t sleep at all. Anyway in the morning we went down to a most enjoyable breakfast and went to pay for the night we spent . I never complained but I did tell the receptionist about the tv problem and I mentioned it so the next person won’t have the same issues. I sent an email pin pointing the issues we had , I never asked either for a discount or my money back. All I did raise the issues as they were easy to solve , and if they did they wouldn’t have to face unhappy clients. Well well all hell broke lose as all excuses under the sun came poring down, such as the floodlights have been put up just three weeks ago….. the horrendous wall is what it is and nothing can do about it as it’s an old wall … Then a phone came and I was told I was imagining things by this fine lady on the other side of the phone, now that’s customer care at it’s best . If she had the time to notice that i wasn’t asking for any money back then she wouldn’t have been so offensive and so defensive. Sorry Quant but the issues are easily tend to The terrace should have an elevated area where one can sit and enjoy the weather and the views and the light from the flood lights can easily be solved by fixing the curtain further closer to the wall . This will prevent the amount of light going in

I had the room on ground floor which opens out in the garden. We only stayed here for two nights but loved the stay. It has a lot of charm. When you walk out into the garden there is a view of the Citadel. The best thing is the owner (Anna). 30 years in the game and still gives people a wonderful service. She is very attuned to her guests knowing what they need - a lot of the time we could pre-empt what we were going to ask. If I go to Gozo again, without a shadow of a doubt I'd come again. By the way, the breakfasts are absolutely brilliant, I was set up for the whole day, really varied - you could choose what you wanted. Plentiful. I was always excited at what cakes were going to come out. The lady in the kitchen deserves a mention too. Also top marks for the channels - we were really excited at the variety.

房間比較迷你，不過十分整潔舒適. 配套的餐廳極好。地理位置優越，離cital步行距離內。附近還有Greens超市。

著名的景點Spoonman’s Shop、St. George's Basilica和Citadel城堡均可步行很短距離到達。從酒店到Karmni Grima Museum遊覽很方便，Xerri's Grotto和Lord Chambray Brewery也均在附近。酒店提供的休閑設施，旨在為旅客營造多姿多彩、奢華完美的住宿體驗。

附近很多景點，包括Spoonman’s Shop、St. George's Basilica和Citadel城堡都離酒店不遠。酒店坐落於Karmni Grima Museum邊，附近還有很多景點包括Xerri's Grotto和Lord Chambray Brewery。酒店休閑區提供了各類設施，您可以在這裏舒緩身心壓力。