維也納Schwarzlackenau附近酒店

現在住這裏。遊覽城市絕佳位置。地鐵站U1(REDLINE)就在酒店外右側,靠近購物區和博物館,水族館和街頭美食/市場街。兒童友好型酒店(適合小孩子玩的房間,4歲以上不適用)。工作人員不太友好,但我認爲這是由於一年中的繁忙時期,沒有時間處理非緊急事項。但是,如果你的經理跟蹤工作人員並尋求幫助,它很快就會發生。乾淨的大堂 - 客人可以使用的水,咖啡,茶,小大堂,如果擁擠,可能會很容易遇到人。早餐-不錯,乾淨,特倫斯外面開得這麼好空間。但是早上8-9有點擠。食物變化,很多不同的東西,對於不吃豬肉的人來說很棒。房間-現代,乾淨,更新的傢俱。祈禱它保持這種方式與過去的評論2019,2020。可能會有更多的灰塵;但是嘿,它的夏天,所以打開窗戶/灰塵是正常的。電視非常大,離牀的距離。迷你酒吧/廚房 yay :-)孩子們很開心。牀 - 非常舒適,牀單聞起來很乾淨,枕頭蓬鬆,聞起來乾淨清新。牀底下沒有污垢。我檢查過了。浴室 - 哦,我很驚訝,打掃過,浴室浴缸或淋浴區沒有黴菌。我必須說這太棒了。非常乾淨的浴室。電梯的大廳 - 乾淨令人驚訝,沒有污漬,沒有垃圾桶(謝天謝地)和沒有氣味,它非常通風和寬敞,可以來回收費行李。電梯不髒,鏡子/鋼非常乾淨。窗戶大,有燈光,沒有陽台。窗簾很乾淨,又有點灰塵。總的來說,我一直在尋找東西,但這次我沒有重大抱怨,也許更友好的工作人員會是一個獎金,但嘿,一個人應該停止你的幸福。我會再來,並向我的家人和朋友推薦這家酒店。乾杯,SCH DK

My partner and I stayed here for two nights in April. Overall, a decent hotel and ideal for a weekend away. Pros: Quite location. Helpful, friendly staff. Clean room with the expected amenities (kettle, coffee/tea, hairdryer, safe). Powerful and hot shower. Easy check in and check out. Complimentary baggage storage. 20 minute walk to the centre. Cons: Slightly dated decor, could do with modernisation. Has a garden and roof terrace, but these aren’t worth a visit. Nothing there except a couple of chairs to sit on! Some potted plants/trees and benches would have made this more appealing.

超級棒的酒店，從前台到餐廳的服務員都非常友好。酒店房間20平，乾淨整潔現代，很新。 位置便利，出門走200m左右就是U3地鐵站，再多走4min可以到很多景點（Stephan教堂，黑死病紀念柱）。公交車地鐵都很方便，去任何地方都很簡單。周圍也很好逛，有奢侈品一條街哈哈哈 很喜歡早餐，種類豐富，超級值得！

離景區不遠，周邊交通方便，離機場約20分鐘車程，71路有軌電車直達各大景區，酒店周邊好多超市，生活很便利，房間也挺大，很乾凈整潔。

我們在維也納的Mooons住了4天短暫的城市休息。我們選擇了一間四合院的Belvedere房間,房間整潔,裝修漂亮。房間裏有裝滿充電插座,我們喜歡坐在窗前看着世界走過。我們用最近的歐洲熱浪安排了我們的旅行時間--但房間裏的空調非常好,我們根本就沒有受到任何影響。我們必須說,住宿的亮點是屋頂酒吧。雞尾酒的選擇非常棒,傍晚從屋頂的景色令人驚歎。屋頂酒吧的工作人員非常熱情友好--特別是我們非常瞭解的兩位年輕的捷克服務員。我們肯定會向維也納的任何人推薦這家酒店--毫無疑問,屋頂酒吧是一個已經很可愛的酒店之外的又一個巨大的附加。

Where to start , well let's start at Check In, we have arrived at the Hotel around mid day which we were lucky to be provided with a room straight away, after taking our way into the room well.. The carpets are horrendously dirty to the point i had a walk around Vienna looking for flip flops just not to step bare feet on the carpet. At this point we have contacted the reception in hopes of getting an upgrade which we were willing to pay but got immediately shut down as they were at full capacity, the shower room was fine big walk in shower fairly modern and clean, big TV although do not be fooled it is not a smart TV if you phone does not have Screen Cast do not forget HDMI cable or you will be stuck watching German TV. The restaurant was only open for Breakfast they do not open for Dinner only upon request and availability, now this was a first for me.. Nevertheless we prefer to eat out always and Vienna has some Fabulous places where you can have a nice Dinner. Be careful as well when you wake up a bit later and have to come down to reception to ask for Housekeeping to come and tend your room as they will leave your room door wide open whilst you are parading around Vienna, this actually happened to us we requested them to go to the room to change the towels and nade our way to the center, once we cane back to the hotel after several hours we found our door wide open left by Housekeeping, next morning we made our way to the reception and made a complain as all our belongings where in the room and they would not take accountability if they were stolen, they only apologized and that was all not a voucher not an upgrade absolutely nothing, if you are looking for a Hotel were they dont care about you no good morning no good evening this is the place for you if not DO NOT STAY HERE. This is for the Doppio Hotel team please dont bother replying to my review and rather look into making changes when providing training to your team, people want to feel welcome and safe when staying abroad and you guys failed at both those points, seek out to Train and Develop your team because there is a long way for you guys to go. A smile and greeting goes along way. Thank you,

我們決定在維也納住一個星期(部分是因爲價格/位置比率),但很快就後悔了。我們是在週六下午到達的,很清楚週末的招待會將關閉,但我們沒有預見到我們將經歷的問題。酒店答應在我們到達前三天寄給我們最後的登記指示,但是郵件直到我們到達後才到達,由於登記的麻煩,我們直到第二天才找到!結果,我們不知道如何打開前門進入登記區,但幸運的是另一位客人讓我們進去了。接着噩夢開始了:我們遵循了登機電腦上的指令,然後我們填寫了必要的信息,並設法獲得了簽名,只收到了以下信息:“您的房間分配此時無法處理,請稍後再試。”這個在下一個小時內發生了三次。路過的友好客人幫我們挪開緊急服務電話號碼,但是,在試了三四次沒有成功(幾秒鐘後電話就中斷了),我們幾乎要放棄。最後的嘗試成功了,我們的德語助手設法向服務檯的服務員解釋了我們的問題。她盡力幫助我們,在一個小時的時間裏,但沒有成功,最後她說她會打電話給保安公司,他們會在20分鐘內幫助我們。半小時後,我們決定足夠了,我們決定在附近的一家旅館裏住兩個晚上(直到星期一的 Smartet 接待處再次開放),明確打算將旅館賬單提交給 Smartet 。星期一上午,我們出席了Smartments招待會,要求經理髮言,經理不在。會議定於第二天舉行。這次,接待員幫我們辦理了入住手續(不是在有毛病的電腦上!),我們繼續到我們的房間,這很好,而且我們所期望的是什麼,除了咖啡機不工作,還有兩個不起作用的燈。我們也不能進補給室拿多餘的毛巾,因爲我們的鑰匙卡在那扇門上不行...週二早上我和經理開會了他提出償還我們兩個晚上的酒店費用,我們無法進入 Smarts ,並將我們的剩餘時間升級到他們的最高類別的房間(從原來的預訂中提高一個等級),而我們的費用並不對我們有任何費用。我們接受了這一點。不過,我並沒有發現他的態度特別受歡迎。作爲一名以前的旅遊業專業人員,我對他處理這個問題的方式印象深刻。在餘下的停留期間,我們沒有遇到任何重大問題,只是我們的鑰匙卡仍然有點不穩定,根本沒有打開供應室的門。

I chose this hotel because it was advertised as having a restaurant on site ”The elegant restaurant Regio and the lobby bar Chino provide access to a terrace overlooking the garden. ” On arrival at around 9pm I asked for it and was told it is not open yet but I can get snacks, burgers, etc in the bar. When I book a hotel because of an on-site restaurant I expect a table and a chair and not a couch with a coffee table and a burger. Best is, when I complaint at Hilton about this, I was told that the advertising is ok because everybody's opinion what a restaurant is is different and I should have called the hotel to confirm the advertising is correct. I did not think of it since I booked at hilton.com. The hotel itself is nice and clean.

房間很新，裝修風格很簡潔。 浴室水壓有點小，臨街房間汽車聲很吵。需要自助自助，店家並沒有提前發入住指南，在追問了之後才發過來，根據入住指南在線自助checkin之後，還要等店家在線審核才能拿到進酒店建築的密碼，等審核等了半小時。另外需要提醒，這裏沒有行李寄存的地方，也不能延遲退房，所以如果你是下午或晚上才離開維也納，住這裡會很麻煩，你得另外找寄存行李的地方，普遍5歐一件行李。

This was a lovely hotel with all the comforts. Check in was a breeze and the front desk was great. Our room was spacious, and decorated beautifully. The bed and linens were comfortable and we slept well. The breakfast in the lobby was nice and overall we had a very good stay for the price point. The area is pleasant enough.