海洋之鑰度假公寓酒店 - VSA 度假村(Ocean Key Resort by Vsa Resorts)

It started off tough. Pull out bed was dirty, bathroom dirty. They quicky fixed the issues. The rooms are nice. Fill like you are home. The king size bed was very comfortable. I will book there again. Staff were helpful.

Overall we were not pleased with our stay. The walls were very thin and we could hear a lot of noisy people all throughout the night. The parking was also difficult for a large SUV.

We booked a deluxe 2 bedroom, so we’d have 3 beds. We were given adjoining rooms which meant 2 beds. One of us slept in the couch. The door lock was broken. It kept beeping. The pool was nice. The hot tub jets pushed out cold water.

Key card did not work and I had to stay at a friends room. Maintenance didn’t fix it.

I chose this hotel for the hot tub and pool. When we arrived it was under renovation, this was not on their website, a note on the pool area door stated we could use "their sister property pool:. It was 17 blocks away! My stay at this resort was unpleasant to say the least. I was awakened by sawing at 6:15 am !! The workers were very disrespectful as some of them were singing and talking outside our door at 7am. They reaked of ****. I must also mention one of the elevator was out of order and wait times were long. Our room had a leak under the sink and no toilet paper in one of the bathrooms. I will not be staying here again nor will I recommend this place. I also requested to speak with a manager about my concerns and was told they had left for the day.. if check in is at 4pm I feel a manager should be onsite.

I'll give a pass for not being insightful enough to have enough bedding and things in a room that sleeps 6 with 6 on the reservation. No hotel seems to get that right these days. Who, after all, in the heck travels with 6 people? It's inconceivable What I can't understand is why the staff can't seem to figure out what the term bedding means, even when specified as pillows, sheets, and blankets; when you ask them for the bedding that theoretically should be in the room already. It shouldn't take nearly as long as it did to round that up. Other than that, I loved the stay. The room was great once we got it set up. It is in a great location and fit my family of 6 comfortably. There was some maintenance ongoing and that comes with some inconvenience, but also should be expected during the off season. Be careful in the parking garage. The low points on the ceiling are not well marked. My rocket box found that out the hard way...

This hotel provided a lot more than we expected. The kitchen was comfortable and it was packed with everything we needed all we had to do was bring the groceries. The view was spectacular, friendly employees, walking distance from shops, dining, breakfast locations and better than everything, a walk to the boardwalk.

No bedding for the pullout sofa. There was an evacuation of the hotel at 3 o’clock in the morning with no explanation. The staff didn’t even want to talk to you about it rudeness of the front desk people the worst experience at a hotel I’ve ever had in my life And I’ve asked to speak with a manager and I still yet to this minute have not had a manager call me or send me an email or anything

Not so great honestly the floor in the room I was in had a Black stain on the floor that was in there and found Little Roaches in the room I was in so not that clean