Recently stayed here for 3 nights to visit nearby Sequoia and Kings Canyon National Park. During checking in and checking out, the front desk staffs didn't mention anything about the daily $15 parking fee. I even made sure upon check out that my account balance is $0 and the staff said yes. Got home and found out I got charged for parking. If this hotel was located in the city where parking is scarce, then I would have expected it. But in Visalia where the hotel is surrounded by vacant lands and anyone could park in the parking lot...(see attached photo) How does the hotel justify the charge? Called the hotel after my stay, and still haven't get a return call from the manager. On the second and third day, the elevator button on the ground floor was broken, so every one had to wait for the staff to go to the housekeeping area, wait for the elevator to come down and to open the elevator from the back side to let guests in. To my surprise, my room was cleaned on the first night, but there were still several hair on the floor in the bathroom. Then there was no maid service on the second night. Oh well, no big deal. Thumbs up to the lady who runs the breakfast area. She was friendly and welcoming. Daily breakfast offers warmed up packaged food such as breakfast burritos, Belgium waffle, sausage biscuits (don't recommend, too dry), bagel sandwiches, and crustless quiches that they switched around every day, so it's easy for you to take with you to eat in your room or later in the day. There were also muffins, oatmeal, and fruits. And of course, several juices, teas and coffee to choose from. The studio room we were in was a decent size. The kitchen has refrigerator, microwave oven, stove tops, dishwasher. Pretty much anything you may need to heat up a meal. Our room was on the 4th floor on the back side(I think) of the hotel. Starting around 5-6 am, you'll hear car noises traveling on the road next to the hotel that woke me up every morning. Overall a decent, newly renovated hotel. I would recommend it if you were OK with the ridiculous $15 daily mandatory parking fee. Otherwise, maybe choose Best Western right down the street.
不錯
60 評價