韋科南萬楓酒店(Fairfield Inn & Suites Waco South)

the people at the front desk just nice and Sweet was there from the 27 thur the 29 and the room was not cleaned 1 time had to go get my own clean towel and i booked it thru expedita and the account said paid in full then i was charged another 40 then 18 dollars so what's that about so i feel and will find out as i keep my recipients so I'm confused as who told are did not disclose the truth room 209

Quality of the room was terrible, dirty toilet, dirty towels, very noisy fan in the toilet

Very bad welcome at the lobby, even people asking the reason we came . Unforgivable. Lights,breakfast, fitness room, mediocre,

Perfect location for the wedding we attended, Checked us in early which helped greatly!

Staff was wonderful, specifically on Suzanne’s shift. They handled both polite and rude customers very professionally, and everyone was very kind and made me feel welcome.

everything was great but when toilet flushed or running water in sink, it smelled like sewer. Don't know if smell came from toilet or sink.

I always enjoy staying here, very good location. Only problem was there was no light at the desk. Outlets to charge phone were very loose and trouble charging.

I check in room 301 we could not sleep the motor of the refrigerators outside made loud noise, in the morning I told front desk and they said they would do something about it. I went to front desk second day and they said she was going to check with the manager to see if they could do something almost 10 pm waiting for the call, later young lady came to the door and said phone was not working and the plugs to charge our phones were not working. They move us to a one bed room when I paid for a 2 bed room. Bad experience .

Alan at the front desk was super helpful and fun! The hotel got the job done but felt very mid.