智選假日套房酒店亨茨維爾(Holiday Inn Express & Suites Huntsville)

When we arrived no hot water but it got fixed. At breakfast cook didn’t show up until later. Overall ok stay

There was no soap in the bathroom. Also the hot water quit working. Lamp on the desk would turn on and off on its own.

The rooms were very spacious, the beds comfortable, and the staff welcoming and efficient. We did have issues with hot water, and in one of our rooms, the heater was not working.

I have stayed in a LOT of hotels in my life but have never been as impressed as I was with Emily at this Holiday Inn! She greeted me by name when I checked in, found us a better rate than advertised, helped coordinate an additional room for family, and made me feel like I was a VIP! The rooms were clean, beds were comfortable, breakfast was great, we felt safe, and special. Great experience! We will stay here every time we are in Huntsville!

The property was reasonably clean, there are a few maintenance issues that should be addressed. The staff were friendly and helpful especially the front desk. Ingress and egress to the hotel is aweful.

The property had dirt as we entered. The room was a little run down, furniture looked damaged. The bed was absolutely terrible! We hardly slept because it was so uncomfortable. At one point I got up and tried to sleep in the chair that was in the room. Would never stay here again, which is disappointing because we’ve had good experiences at other Holiday Inn locations.

We did not enjoy our stay. The mattresses were uncomfortable, room was dark (no matter how many lights we turned on), lighting in the bathroom was poor, and the shower made an extremely loud noise when we used it. I do not recommend staying here.

I reserved a king bed room but was given a double bed room. The bathroom wasn’t clean, there was hair in the bathtub, tiles loose in the floor, paint chipping and wallpaper peeling off the wall above the bed.

The property was okay for the time being but I would not recommend it to anyone else, It is out of date, has somewhat of an odor, and poorly kept.