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ApartHostel Helvetia的瑞士青年旅舍
4/514 評價

ApartHostel Helvetia的瑞士青年旅舍

華沙|距離尼古拉·哥白尼紀念碑0.19km
Worst customer service! Double payment for a single guest during checking-in and from online booking (visa). But, not willing to refund after admitting the issue. They blocked my phone calls and not responding to emails as well. Extremely poor customer service. Not recommend at all! I tried to book a reservation to a guest in their own website. Unfortunately, the reservation attempt has failed when I tried to make the pre-payment (small amount) to secure the reservation. Then, I succeeded to make the reservation via third-party website and paid the pre-payment. However, when the guest arrived at the hostel providing a printed copy of the prepaid booking confirmation and the receptionist told him that she could not find the reservation but only the other reservation (with failed pre-payment attempt via their own website). Then the guest paid in cash full for all the nights. Here is the problem, the hostel still proceeded to change from my Visa card for the unused reservation made via third-party website (they said they could not find during reception). Please note that all the reservations (failed or succeed) were for the same person within the same duration. I contacted the Hostel Helvetia by email and phone call regarding the situation. After initial investigation, they confirmed that the guest did pay for the full booking, whereas the online reservation via the third -party website remained unused and tagged as ”No Show”. After mentioning to contact me soon with more information from the receptionist who checked in the guest, I have not heard any further response from them, despite my repeated attempts to reach out via email and phone calls. Moreover, according to the booking policy from the Hostel Helvetia website, bookings are only confirmed after prepayment. However, the unsuccessful reservation with unpaid pre-booking via their website was still wrongfully used for check-in, causing the situation of double payment for the same guest. Moreover, during they are supposed to keep payment of the first night in case ”No Show”, yet they keep the payment for all nights (clearly mention in the online booking). What's more disappointing is even though they have clearly understood the issue, they still refused to refund without justification to correct their mistake. Who blocks phone calls and ghost emails from customers just to avoid refund inquiry! I gave the lowest scores for all the ratings, owing to the unacceptable conduct of the hostel.

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正在搜尋尼古拉·哥白尼紀念碑附近的酒店?比較房價和評價,找到您的理想酒店。
華沙 - 肖邦一號汽車旅館
4.5/5103 評價
非常乾淨整潔 酒吧調酒師水平也不錯 和小伙伴一人一個房間入住體驗感很棒
ApartHostel Helvetia的瑞士青年旅舍
4/514 評價
Worst customer service! Double payment for a single guest during checking-in and from online booking (visa). But, not willing to refund after admitting the issue. They blocked my phone calls and not responding to emails as well. Extremely poor customer service. Not recommend at all! I tried to book a reservation to a guest in their own website. Unfortunately, the reservation attempt has failed when I tried to make the pre-payment (small amount) to secure the reservation. Then, I succeeded to make the reservation via third-party website and paid the pre-payment. However, when the guest arrived at the hostel providing a printed copy of the prepaid booking confirmation and the receptionist told him that she could not find the reservation but only the other reservation (with failed pre-payment attempt via their own website). Then the guest paid in cash full for all the nights. Here is the problem, the hostel still proceeded to change from my Visa card for the unused reservation made via third-party website (they said they could not find during reception). Please note that all the reservations (failed or succeed) were for the same person within the same duration. I contacted the Hostel Helvetia by email and phone call regarding the situation. After initial investigation, they confirmed that the guest did pay for the full booking, whereas the online reservation via the third -party website remained unused and tagged as ”No Show”. After mentioning to contact me soon with more information from the receptionist who checked in the guest, I have not heard any further response from them, despite my repeated attempts to reach out via email and phone calls. Moreover, according to the booking policy from the Hostel Helvetia website, bookings are only confirmed after prepayment. However, the unsuccessful reservation with unpaid pre-booking via their website was still wrongfully used for check-in, causing the situation of double payment for the same guest. Moreover, during they are supposed to keep payment of the first night in case ”No Show”, yet they keep the payment for all nights (clearly mention in the online booking). What's more disappointing is even though they have clearly understood the issue, they still refused to refund without justification to correct their mistake. Who blocks phone calls and ghost emails from customers just to avoid refund inquiry! I gave the lowest scores for all the ratings, owing to the unacceptable conduct of the hostel.
格羅馬達華沙中心酒店
4.3/5118 評價
我是1月24日至28日入住的單間。 優點:位置絕佳,可以步行到達所有老城的景點,從皇室大道步行真心舒適。早餐非常的豐盛,以至於我每天都吃到撐。前台服務很好,Pawel 先生接待我非常的熱心 耐心,並且提供我華沙地圖,還標註了路線圖。Olga女生非常的漂亮(ps 我可以約你共進晚餐嘛,看到請不要猶豫,直接聯繫我) 缺點:單人床還是有點小,被子太窄。衣櫃有點異味。最讓人受不了的就是無比差的WIFI ,居然沒有我的手機流量塊。強烈建議老闆改善一下。 總之,值得推薦。
戴安娜瑪麥森公寓
4.4/550 評價
我不敢相信其他人在這家酒店的房間能像我們的那樣好。怎麼會有這麼多寬敞舒適的房間呢?這是一個角落裡的房間,整個外部都是陽台。不是通常只能坐坐的小地方,而是整個陽台。廚房是如此的寬敞,而且提供的盤子和鍋很合理,以至於我們一直期待每一頓早餐,還有陽光透過整面牆壁那麼大的窗戶照進來。
華沙克米娜酒店
3.7/53 評價
這是我在那裏的另一次住宿。這家酒店實際上很便宜,比較周圍的另一個,位置很完美。周圍有很多餐館和酒吧,所以有時可能會有點吵。這次我選擇單人間。我很驚訝,因爲房間不大,但牀挺大的(像雙人牀),很舒服。房間和浴室很乾淨整潔。早餐讓我有點失望。我認爲現在價格過高。由於cov-19沒有自助餐了,所以他們的項目有限。我僅指這一點,但我的分數是基於呆在那裏。快速入住。友好的工作人員。
劇院酒店
4.4/527 評價
Lovely hotel, in a very central location, making accessing of the main tourist locations in Warsaw a fairly simple exercise. There are plenty of restaurants within short walking distance of the hotel. Our room was quite spacious, and the bathroom facilities where in keeping with our expectations. The cleanliness of the establishment was exceptional. The reception staff where all very welcoming and efficient, all being able to converse in a high standard of English. They were very helpful with any any requests we made to them. I would highly recommend this hotel and would use it again if I was returning to Warsaw.

常見問題︰

華沙旅遊攻略

想尋找最新最受歡迎的華沙酒店嗎?那您來Trip.com就對了。正在計劃前往華沙旅行嗎?在波蘭,華沙是一座比較繁華熱鬧的城市。如若您計劃到波蘭旅行,華沙絕對是其中一個必遊城市。

每天,遊客們通過華沙機場從世界各地來到華沙遊玩或商務出行。華沙的交通非常便利,除了飛機,遊客們也可以通過火車和汽車等方式來到這個城市。

華沙旅行太需要擔心住宿問題,因為這裡有超過1127家可以選擇。華沙的酒店物美價廉,只需約488 HKD就能在當地不錯的酒店住上一晚。華沙有12家五星級酒店,平均每晚1133 HKD。華沙有24家四星級酒店,平均每晚914 HKD。華沙有58家三星級酒店,平均每晚538 HKD。華沙有19家二星級酒店,平均每晚455 HKD。現在,有許多知名連鎖品牌酒店已經入駐華沙了。喜歡諾富特的客人來到這裡,可以選擇該品牌旗下的酒店。諾富特是去當地旅遊,遊客選擇最多的品牌之一。華沙波洛尼亞宮大酒店(Hotel Polonia Palace)是Trip.com客人最喜歡入住的酒店之一。假若您還有猶豫,Trip.com推薦您入住華沙中心美居酒店(Mercure Warszawa Centrum)

倘若您住在華沙市區的酒店,可以優先遊覽附近的景點,比如Sir Lock, 科學文化宮。在華沙適合度假的景點也頗多,您可以去哥白尼科學中心, 王室大道, 肖邦故居。另外,當地評價最高的景點還有:國家博物館, 華沙老城。而喜歡購物的旅客,記得把Z?ote Tarasy, Arkadia加入行程。

季節溫度平均值

•1月至3月:白天0.35°C,夜晚-2.75°C

•4月至6月:白天15.52°C,夜晚11.02°C

•7月至9月:白天19.45°C,夜晚14.95°C

•10月至12月:白天5.1°C,夜晚1.97°C

當地降雨量平均值

•春季:23.33厘米

•夏季:46.33厘米

•秋季:59.33厘米

•冬季:36.0厘米

較少