Loved this hotel and was very happy and planning on coming back until I saw my incidentals charges. I travel a ton for business and I'm in DC at least 4 weeks a year and maybe more, every 3 months. Anyway, I'm well traveled and know costs of parking in cities as opposed to smaller towns, "resort" fees, etc. I was really put off by the 60 a night for parking and the crazy "resort fee". I had coffee every morning and charged it to the room and one nice dinner at your restaurant and my bill after room was over 700. This seemed excessive and I inquired and was politely informed about the fees. I told her, as I'm telling all now, I will not stay there again. I loved everything about this hotel but this. The staff is wonderful (I tip VERY well) and I appreciate good service. I don't expect it, but when I feel it's truly exceptional I show my gratitude. Might I suggest adding your resort fee to the price of the room? This way your customer doesn't feel coned when they go to check out. Resort Fees are truly a silly allocation when you should just charge more for the room. Showing confidence in your price supports your commi**ent to the service you offer and the quality of the experience. Anyway, that put me off and due to budgeting my expenses, I was not prepared for such a gouge.
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