華盛頓DTLR附近酒店

The room was very clean and the young lady at the front desk was very friendly. Breakfast was not the best, but for a continental breakfast, it was alright. It did its purpose and held us well until lunch time. The location was good. We were there for a graduation at Howard and the hotel was about 20 minutes from the University

Check your final bill! Overall location is great, rooms small but nice, breakfast buffet was really good(guests are pigs though),plenty of free coffee & tea but no ice water anywhere. We knew going in that parking on site was $49 a night, we arrived on 4/7 tired & decided to just use it that one night. I asked front desk if that was ok & she said of course-we would only be charged for when we park. She even told us about the Safeway lot a block away to park in. We switched to there the next morning at half the cost per night & were told we would only be billed 1st night. checked out around 9am 4/11, never received a finalized bill under the room door or an email with it. I went to desk to ask to see final bill so I can check for the parking. Of course the additional 3 nights were on it. I asked to have it removed as we did not park those nights. I was then told she can’t because the bill was locked & only a manager can reverse it. The manager was not coming in until 11am so I guess they don’t have a manager at all times. I tried calling several times after 11 but was always left on hold. I was once out through to a voice mail & left my story there asking for a response. Today the same thing happened. I’ve never had an IHG hotel be so unresponsive. I need to know that these charges will be reversed. I’ve looked at other reviews & see the same thing has happened to others. Be very careful when checking out. I also left my jacket there & can’t get anyone to see if they found it.

訂了兩個房間，靠街道這邊窗户的房間晚上睡覺比較吵，另一個不靠街道的反而安靜且寬敞，價格還更便宜！交通方便，走兩個路口就是地鐵站了，可惜價格不包含早餐。有天早上忽然響警鈴把全酒店人召喚下樓，消防局都來人了，原來是電梯太老舊，有個元件冒煙了，勞師動眾害我們大清早連爬帶滾的穿着睡衣跑樓梯下去...

位於威斯康星路邊，交通相當便利，酒店有自己的停車場，但是停車要收費。晚上入住很安靜，馬路對麪是居民區，都是一幢幢house，綠化很好。一公裡外就是地鐵站，酒店有到地鐵站的shuttle，其實步行也很快到達。50米左右就有一個超市，可以買到生鮮水果麵包蛋糕，芝士品種非常多樣，令人印象深刻。員工很nice，辦理入住時還贈送熱乎乎的鬆餅吃。

我想提到拉傑和凱文，他們可以幫助我們環遊城市。我們衷心感謝雙方為確保度過一個愉快的假期而超出其職責範圍的方式。酒店地理位置優越，房間很乾凈。早餐很好吃。

我參觀了希爾，在鳳凰公園酒店住了一晚。酒店地理位置優越。位於聯合車站對面，步行即可到達山丘。 在這次旅行中，我決定開車，以便在高峰時間之前離開華盛頓。酒店僅提供代客停車，但價格昂貴：每晚$ 59！我停了下來，並受到其中一名酒店員工的歡迎。熱烈的問候！他照顧我的車，我去了前台。布倫達在那兒向我致意。再次，熱烈的歡迎和優質的服務！我已經升級到兩個故事的套房！ 我的房間在八樓。客廳和桌子在這個水平上。圓形樓梯可通往臥室和浴室。兩個故事窗口提供了良好的照明和氛圍。床很舒服，一切都很好。 我在隔壁的餐廳The Dubliner吃早餐。一家愛爾蘭酒吧，提供價格合理的優質早餐，包括愛爾蘭早餐。我點了美國人，這是充分準備和美味。 結帳很順利。 我期待著將來訪問鳳凰公園酒店。

好的,現在我正在做一件我很少做的事情--在實際房間中寫評論。這是一個相當新的財產,正在維護良好。外部場地修整良好,外部和工作燈充足,停車充足,入住期間(有2輛巴士)。入住時,我至少看到3個行李推車架,還有一個歡迎飲料(茶/咖啡)站。前台很愉快,快捷,熱情。電梯很快。走廊裝飾有充滿活力的地毯和燈光。一進房間我們就遇到明亮時尚的裝飾。我最喜歡廁所裏的分層窗戶、圓形鏡子和夜光--很好的觸摸。淋浴區整潔、乾淨、熱--在花了一整天開車和購物之後!說到購物,酒店坐落於伍德莫爾鎮中心後面,還有威格曼雜貨店。(如果你從未去過--這是必須看到的)地鐵站和紅皮體育場也很近,在白天的清潔人員之外,這裏相當安靜--房間衛生,吸塵等等。健身房不錯。唯一不足的是大堂/早餐區座位空間不是那麼豐富。0600-1000的每日發貼是早餐時間。這裏有不錯的水果選擇(藍莓、蘋果、橙子和香蕉)、冷熱穀類食品、雞蛋(兩種不同的方式)和其他一些物品。房間有冰箱和微波爐。我們在這裏感到安全,因爲我們在白天或晚上的不同時間走動。如果在該地區,會一再預訂這裏。

我和3位朋友在MGM HARBOR酒店住了一個週末,我們有套房票去看比爾在週日的烏鴉表演,10/2/22。這是我們第一次在MGM HARBOR酒店說,酒店房間相當寬敞,設備齊全。酒店大堂裝飾精美,美高梅提供豐富的餐飲和酒吧選擇。我絕對推薦這家酒店,我肯定會在不久的將來再次住在這裏。

我遇到過最無能的工作人員!我在全世界都去過100多家酒店,這是我所經歷過的最不尊重、最不屑和最令人討厭的客戶服務體驗。我之所以住這家酒店,是因爲距離很近,而且是迫不得已,所以至少可以說,我非常失望。包括管理層(Derek McNeil)在內的員工不遵守協議,未經本人授權就向我的信用卡收取費用(合法認爲欺詐)。此外,Melanie和Asad Shafique在辦理入住手續時非常粗魯和不友好。第二天,我與業務經理(德里克)談及了未經授權的收費和費率變動。他向我保證,原來總額爲$74.98的,是記在我的賬戶上,而不是記在一張卡上的$181.23和記在另一張卡上的$3.00(總共是$184.23)。過去兩週,我已給Derek McNeil、Rewant Jain(高級市場經理)以及物業總經理Terrence Duval發了電子郵件,但均無結果。我每日多次致電物業,但至今尚未聯繫到任何管理層。相反,他們不斷地告訴我,他們“正在開會”或“離開物業”。所有糟糕的評論,一定是因爲物業管理的失敗。最後,一個名叫維卡爾的人打電話給我,說他是綜合行動主任,他本人將親自處理此事,此後我尚未收到他關於這個問題的任何來文。

The hotel’s location, vibe, food, and cleanliness are exceptional. This is my go to DC hotel. The rates are very good value as well. The hotel is close to everything. I suggest the suites, which are wonderful.