華盛頓大使館套房酒店 - 切維蔡斯館的評論

Bathroom shower was clogged and caused the water to pool at our feet. On the second day it was so bad we called for maintenance to fix it. He came and pulled out clumps of gunk and hair that was thrown in the shower and the toilet. He proceeded to Wipe off everything with the towels from our room. We asked about cleaning and he wiped some more with the same towels and said he was not using chemicals. We called for house keeping and the front desk did it over the radio for everyone to hear including us. The maintenance guy radioed back and said they should bring chemicals to clean the bathroom. No one came. After an hour we called again and were told house keeping was on break!!! They said they would come as soon as they got back. Needless to say no one ever came! In the morning we called again and the same front desk person who had went home for the night and came back put in for house keeping again. Then we were told they don't arrive until 9 am. By 10 we just packed up since checkout was 12 anyway. We go out the door and see housekeeping cleaning other rooms. Crazy!!! Then we go to checkout and the front desk says its sorry and the manager does not arrive until 12 and did we want to wait. Yeah that's the solution sit dirty in a lobby to speak with a manager for 2 hours!!! Then we give our number and no calls. We Call at 12 and they say they won't be in until 2. Don't stay here!