喬治敦杜邦環島聖格雷戈裏酒店(The St Gregory Hotel Dupont Circle Georgetown)

Well the valet was $60, so be prepared for that. Then there is a $50 deposit for incidentals which interestingly you do not get all of it back after your stay regardless of the state you left their property in. Ah, but it’s cool you get a $25 coupon at a very expensive restaurant connected to the hotel. The $25 coupon probably goes pretty far (nope.) The phone in the room worked intermittently and they do not bring the food you order from the property to your room.

First of all: the staff was amazing. Particularly the manager, Antoine, who made sure my best friend and I, who were in town for bereavement purposes, had a great time. He even sent us glasses of champagne with our dinner (we loved the restaurant, super cute). Plus we got a $25 off voucher towards dinner with our check-in, so that was also a win. Beautiful hotel. The issues were that the AC wasn't working and the room was stifling and hot, equaling not great sleep; and the bathroom wasn't great (the tub had standing water during showers, and it was obviously an older tub, not a walk-in). But the beds were comfortable and clean, and despite the fact that we didn't love the room, we loved the hotel. I would stay here again but I would certainly request a different room with a better bathroom.

The pictures look deceiving because the lobby looks great but the rooms are very old. Overall, we were very disappointed in the hotel room. There was no running water from the sink when we arrived and the engineer was not on site so they just told us we had to wait until the next day for them to fix it. The lamp lightbulbs were out and had to get fixed and one of the beds in our room was hanging off the bed frame when we arrived. There was no manager on staff for the entire stay so we weren’t able to resolve the water issue. The hotel room was also like a million degrees and we couldn’t change the temperature. Also because the building is very old you can hear everything from the other rooms and the hallway. This was a really weird hotel stay and I definitely do not recommend it.

Location is great. Rooms are good. The service was lacking. Tried to check in early but room wasn’t ready. That’s fine. We were told to come back at the standard check in time 3:00 which we did and room still wasn’t ready. After an hour plus of waiting in the lobby, the room was ready. Next morning we asked if housekeeping was standard every day which we were told it is. We said we were out of the room for several hours so housekeeping could clean the room. Returned at 4:00 to an uncleaned room. Requested housekeeping again and waited another hour before they arrived. At this point we were told, as if our expectations were unreasonable, that housekeeping has a 6::00 deadline to clean rooms. I would imagine that we are not the only travelers who like to rest a bit and prepare for evening plans prior to 6:00. The same scenario replayed itself the next day with the same implication that we were unreasonable to expect the use of a clean room prior to 6:00. In three days we spent a total of over four hours sitting in the lobby waiting for our room to be cleaned.

Just OK. The hotel is not as high end as it pretends to be, or maybe it has slipped. I have to concur with the other reviewer who commented that the luggage / valet attendant seemed to be hanging out for a tip. Parking is overpriced, and there’s not really any practical self serve option to the valet. ******* offered a $25 credit on parking, which I pointed out upon check in, but I was charged the full $50 anyway. Also, I wish hotels would stop promoting free internet, gym, etc and then charge you a “resort fee.” Other observations: there were odd patches on the ceiling above the bed and in the bathroom - and the lighting in the bathroom was very poor. The cleaning staff’s cart was blocking access to the elevator, and I was unable to board when it arrived. I know those gals work hard, but seems like guests should go first.

Terrible. No voy a escribir todos los malos tratos que recibimos aquí, pero es un hotel donde aún existe la discriminación por nacionalidad y raza. Se negaron a hacernos la limpieza completa (las señoritas de limpieza), en una cena nos trataron muy mal en en restaurante y yo estaba muy agradec porque en todo momento las personas de recepción nos apoyaron, y el manager del restaurante nos dio un desayuno de disculpa, la manager de limpieza se ofreció ella misma a limpiar las habitaciones, y nos descontó los cargos de limpieza, pese a eso, la última recepcionista se nego a escucharme, me cortaba la comunicación y fue muy grosera pues no quería descontarme los cargos de limpieza.

My sole reason for staying at this hotel was to sleep before an exam. There was a continuous clanging sound coming from the air conditioning unit. I love this hotel - but it's not perfect.

Las chinches nos picaron, no hacen la limpieza y en el restaurante del hotel discriminan

Comfortable and clean room; however, the toilet tank did not refill on its own (had to poke the float inside the tank each time - I reported this right away); no water glasses were provided (even after requesting); and coffee mugs were not cleaned or replaced when room was serviced. At first I though the coffee maker was broken, but it turned out it was unplugged (behind an immobile closet/coffee station structure). But I was able to fish out the cord and move the coffee unit to the living room. Also, trash can also was not emptied. I cannot understand why I was charged an extra $50 per night as a "resort fee" (perhaps they'll save up these charges and hire some maintenance experts). Elevator call button to go "down" was unresponsive (but could call using the "up" and then select lobby. All these were minor inconveniences, but also not expected in a property of this quality. Fortunately, restaurant was excellent.