Although I don’t really think the lady at the desk is to blame, this hotel has awful service. One employee should not be working the front desk and the breakfast room. I booked and paid for a room in advance. The manager said they didn’t even know what kind of room I was talking about. I had it clearly on the receipt. We had a team of girls there and the employee wouldn’t open the dining room door to give out one spoon. I’ve never seen a hotel nickel and dime paying guests like this hotel. I feel sorry for the employees.
翻譯