尋找您在Watermead的完美住宿

酒店的裝修進展良好,絕大多數建築看起來非常智能,設施一流。我必須指出,正如全球許多酒店的情況一樣,設施和政策的變化使所有文本信息(如在線指南、菜單、通知等)過時。我看了小字,要求了它承諾的一切,但沒有出現。我要求缺少沙發牀,保險箱,浴袍,巧克力等。工作人員不知疲倦地工作,但任務手頭短。當我在那裏時,正在僱用新的工作人員,所以所有這些問題都在處理。我感謝值班經理 Raj KC ,他超越了幫助我應付我的問題,作爲一個視力和聽力逐漸消失的老人,以及我在英國這個年齡段的典型醫療挑戰,寄30公斤的物品到西北,我非常感謝他的建議和幫助,並祝願他在未來的職業生涯中一切順利。

I booked a weekend away at Hartwell House to celebrate my partners 75th birthday. I had told the reception on the phone when I booked that it was my partners birthday on the Saturday. What a lovely hotel with amazing staff. It was like going back in time. Wonderful service and a real experience. We arrived early (12 noon ) check in is 3pm. Very warm welcome. On checking in we were told that we had been upgraded, which we were very happy about. We would have been happy just to walk around the magnificent grounds for a couple of hours whilst waiting for our room to be ready. However we were told our room would be ready in about 30 minutes, a very good start. We had a tour around the ground floor of the hotel by a helpful porter, who pointed out some really interesting points in this old building. Then we had a light lunch in one of the lovely lounges. In no time our porter came for us to take us to our room. Room 6. What a fabulous room and upgrade. It had a massive four poster bed and so much room to walk around. The only gripe I had with the room was the size of the bathroom and the shower is over the bath and not that powerful. At home I am used to a power shower. However my partner was delighted with the bath and as the weekend was about her, I didn't moan about such a trivial thing. The grounds are amazing, we went for a long walk and when we came back the fire in the lounge was most welcoming. We had afternoon tea there and then went up to get ready for dinner. We went into the dining room at 7.30pm and were quite surprised as there were only about 8 other people in room. However by 8.15pm the place had started getting busier. A lovely touch is the complimentary canapes served before our dinner. The food was delicious. Served with real panache. One thing that could be improved is the choice of vegetables served. it was not a great selection. We met a really nice couple inn the restaurant who had come down from Liverpool to celebrate both of their birthdays as well. After dinner we went into one of the lounges and had a drink with them and spent an hour chatting in front of a roaring fire. Breakfast the next morning was delightful with a good choice. After which we went for another walk to explore the amazing 90 acres of parkland. After lunch we went to the spa and chilled there until 5.30pm. That evening we went into dinner and it was nice and buzzy. Two of the waiters came up to my partner to wish her a happy birthday, a very nice touch. Again the food was excellent as was the service. If you feel you want to be spoilt with some old fashioned service I can highly recommend Hartwell House.

酒店坐落在很大的莊園中，是一棟獨立建築，非常安靜，周圍風光也很美，內部裝修古色古香，比較有歷史感，很符合我們的需求和預期。