沃特敦千島萬豪萬楓酒店(Fairfield Inn & Suites Watertown Thousand Islands)

My new favourite place to stay while in Watertown. This hotel is conveniently located near all the shopping, yet it is just enough removed from the road (and highway) to offer a quiet and peaceful stay. Our room and all common spaces were clean and modern, the beds were VERY comfortable, and the staff is kind and courteous — a special shout-out to Emily, who kindly greeted us and provided a quick/smooth check-in experience.

Horrible upon entering had to track down someone to check me in. Got to my room there’s construction going on so it was quite noisy but was told they’d be done by 6:00 PM. The bed was horrible hard as brick very disappointing, very uncomfortable the AC/heat did not work properly, we’re talking December in the north country so you kinda want heat and the air-conditioning stayed on it wouldn’t switch over to heat when the heat finally came on because it turned it up to 78° got the room warm, then turned it back down but in the night the heat came on but then the air conditioning would come on and the heat wasn’t up that high to trigger air-conditioning very inefficient system. Needless to say we will not be staying here again.

Check-in was unacceptable. Room was not ready at 3:35 so we had to drive around for another hour before checking in. It was a very frustrating experience after a long day. If the room was not ready by 4:30 we were prepared to go to another hotel.

This Fairfield Inn and Suites property appeared to me as if it was a brand new Hotel. Its cleanliness was immacuate, the capets were spotless, the elevators worked beautifully, our room was quiet, very clean and extremely comfortable and the breakfast available the next morning was very enjoyable. The staff were very friendly and accomodating. Thank you for a very pleasant stay. Your on the top of our list the next time we passs throughthe Watertown area in the future.

Excellent continental breakfast choices, easy parking, very friendly staff, and overall clean room. The pullout bed had a dirty cover on it and it was missing the comforter. The hotel was quick to give us fresh linens and later gave us a discount. (Thank you). Be aware that when the pullout couch is out it is hard to get by it to get to the bathroom. Our room faced the road but we could still hear the highway traffic despite it being set further back from the other hotels. Next time we would ask for a room on the backside.

The property is immaculate. The front desk and housekeeping excellent. The room was clean and comfortable. We will be back again, great job guys

Very clean hotel super friendly staff ,and very helpful welcoming staff . TYREE CHECKED US IN SUPER NICE GUY. Very comfortable beds ,and not far from Fort Drum Army bade ,and all the stores,restaurants, and bars. Downtown watertown 7 .inute drive away.

Other than the screaming little monsters-from-hell kids running around the lobby in front of their useless parents when I got there, it was a nice and quiet overnight stay.