瓦弗貝斯特韋斯特酒店的評論

Very poor service. I do not blame the only two staff on duty who were clearly stressed and under pressure trying to serve meals to a coach load if tourists booked to stay overnight. Informed the two of a food allergy that was totally ignored and the meal contains the peppers that was asked not to contain. I totally blame Best Western management for poor staffing and inadequate training of the staff. Had the allergy been a peanut allergy it could have been fatal. Come on best Western get your act together. We have used Best Western on many occasions such as Canada and many other counties. Best Western will be a chain of hotels we will ensure to avoid in future holidays. A total failure of Best Western standards and very poor management.

我們因點擊錯誤預訂了這家酒店，並在 15 分鐘內取消了預訂。然後我給這家酒店打了兩次電話，這家酒店的經理缺乏同理心，決定保留所有的錢，換句話說，她的工作就是盡其所能地利用客戶的優勢。

2 在前往澳洲的長途汽車派對上過夜。食物很差而且別無選擇。房間很冷。不適合殘疾旅客。沒有搬運服務或清晨呼叫。我能給的最大建議就是不要留在這裡。我永遠不會再住在這裡。

首先，我不敢相信這個地方是一家 Best Western 品牌飯店。這家旅館位於一個偏僻的地方，附近什麼都沒有，如果您希望飯店的餐廳開門營業，那麼這不是很好。我相信他們有人員配備問題，所以酒店的餐廳經常關門。 房間還可以，但有點小。不幸的是，這家旅館不知道合適的枕頭是什麼樣的，所以你必須在看起來像沙發墊的東西上過夜。 不幸的是，我不得不兩次住在這家酒店，他們的排水系統似乎有問題。在兩次住宿中，浴室都很臭，只能形容為排水管堵塞的氣味。 這家旅館似乎無法應付早餐。早餐區對於客人數量來說太小了。他們丟的早餐也低於標準。熱門選擇最多只能用不冷不熱來形容。 希望 Leger 和 Shearings 不再將這個地方僅僅作為名稱和價格上的 Best Western 來使用。

This hotel is not safe. Avoid because your life depends on it. The escape door / window in my room was locked with screws and couldn’t be opened. The air con did not work either. It was 30 degrees in the room but the manager simply refused to deal with the situation. In fact he swore at me when asked for help. Disgusting and unsafe place which I will never ever use again.

I stayed in this hotel for one night on the way to Austria on a coach trip with Shearings. It's in a decent location - about 2.5 hours from the ferry crossing at Dunkirk, and in a quiet area of Belgium so there was no traffic noise. That said, there are also no amenities nearby - our coach knew this and stopped en route, but if you were travelling by yourself you might not know this. There appears to only be one elevator here, and a small one at that, so if you are part of a coach trip you do have quite a wait. I opted for the stairs but this is not an option for everyone. There was a musty smell in the stairwell but nowhere else in the building. My room was perfect for an overnight stay, the bed was firm and the pillows were soft, the room itself was clean - it reminded me a little of a Premier Inn actually. The bathroom was of a good size, the shower heated quickly and had very good water pressure. The TV here had both BBC 1 and 2 if you did want to watch TV, and there was a USB charging point beneath this (as well as plenty of plug charging around the room). Breakfast was a bit shambolic, two coaches with similar departure times and a VERY strict opening time meant there was some choatic queing going on. There also wasn't enough seating for everyone in the dining area, which meant some people were having to carry their food around the reception area. The food was of decent quality, not high end but edible. The orange juice/apple juice was more like squash which disapointed me, but the food options were replaced quickly. This was fine for an overnight hotel, I'd consider staying here myself on a weekday night perhaps but would want to avoid weekends due to the coaches.

I stayed at the best western in Wavre on returning from a Ledger tour of Austria. We arrived around 8pm and there was no where to buy any food from as the restaurant was closed. It was very hot and humid outside and this did not improve when I got into my room. There was a fan provided, but no air conditioning and I couldn’t have the outer door (no window a full door) open as it was ground level and a security issue. The was a bath with shower even though I had requested a walk in shower due to mobility problems. The bath was very slippery when wet and was dangerous. The shower head was broken and the water pressure very poor - it took forever to wash my hair. The beds appeared clean and comfortable but there were mosquitoes in my room and I got eaten alive as well as having no sleep due to being so hot. Breakfast was also disappointing with little in the way of supplies and the room was too small to cope with the two coach parties there. There is nothing around the hotel so I would say eat your evening meal before going for the night. I would never choose to stay in a hotel with no air conditioning or a walk in shower, so would not choose to stay here again. I will say that all of the staff were both friendly and helpful.

chambres bien mais chambres N° pairs plus silencieuses pour le petit déjeuné se lever tôt..sinon plus grand chose et on ne remet pas au buffet..plus de beurre , beaucoup de manquement..quand on demande désolé il n'y a plus..

A nice enough twin room with a bath/shower and Tea-making facilities but No milk. Our room overlooked the car park as it is in an Industrial estate. But the room was cold. The restaurant meals are a bit expensive, but the breakfast was normal cereals, a selection of hot food, and pastries. The staff seemed rushed and busy as there were only two of them. Mixed opinions about our return visit. As with our outbound journey, the inbound gave us a ground floor room again a twin but no cabinet between us so I could move the bed. And unlike upstairs it also had a radiator the room so it was not 10 degrees, but the same bath/shower. Again tea making facilities but no milk.

Vi bodde i dubbla sammankopplade rum och som familj med tonåringar var det utmärkt. Hotellet låg inte centralt, men helt ok för oss som var på genomresa. På kvällen åt vi på en närbelägen toppenbra thairestaurang.

Nous avons séjourné 2 nuits dans cet hôtel lors du week-end de Pâques. Nous avons très bien été accueillis, le personnel est très aimable et souriant. La propreté de l’hôtel et de la chambre était irréprochable. Il y avait du choix au petit-déjeuner, que ce soit sucré ou salé il y en a pour tous les goûts. Excentré de la ville de Bruxelles mais ce n’est pas dérangeant sachant que nous voulions également visiter les villes alentours (Namur est à seulement 35min, pour rayonner c’est parfait).

Hôtel au confort ok pour un séjour pro mais quelques désagréments : - odeur de cigarette dans le couloir - poils sur le lit à mon arrivée - odeur très forte de désinfectant le second jour - accueil moyennement agréable à l’arrivée Mis à part un message concernant la réutilisation des serviettes de toilette, établissement pas / peu ecoresponsable. Globalement, séjour satisfait, mais je ne reviendrai certainement pas.

Simple hotel ideal for a business trip to the Wavre region. Bar with a wide assortment of beers for a quick drink. Rooms are simple but sufficient for a one night stay. Note that the restaurant is closed so get a meal before arrival. Reception staff was helpful.

The rooms are quite simple and basic, with no interesting decorative touches to make you feel at home. I suppose that didn't matter too much as we were only passing through on a coach journey. However, the bed was comfortable and the breakfast pretty good in a small space. There was nothing particularly wrong with it; just not enough of interest to make it a 4* review.