O hotel é muito bonito. Piscina, academia e ótimo spa. Quarto grande. Comprar jantar antecipado eh mais barato. Generosos no reabastecimento das garrafas de água no quarto.
Os funcionários não trabalham felizes, por vezes chegam a ser ríspidos. Não tem frigobar. O cardápio é igual sempre, no café da manhã e no jantar. Me cobraram duas vezes as diárias mas devolveram, contudo o IOF será cobrado no meu cartão pois não cancelaram o lançamento, simplesmente devolveram em duas operações diferentes.
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Martin
2023年5月14日
We booked a luxury room for my husband’s birthday. The room was not luxury, dated and some of the furniture was dirty. We were not offered any satisfactory options. We had to downgrade and very disappointed!
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Antony
2022年5月28日
I arrived at 2pm and the hotel had no power. I’m aware it’s not there fault but nothing was really done to make our stay better. No discount on drinks or any offer of refund. I paid a high price so I could relax and I did not get what I paid for. I did not get what I paid for.
Yes it was not there fault but they should of offered a discounted stay or partial refund. I had to order my own warm food in and sit in a cold room for 7 hours.
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Dagmar
2022年10月10日
Only two hours swimming time for children per day. Not advertised on the hotel page. Very disappointing for our child. Not recommending for families!
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Amie-louise
2021年11月30日
The room was not ready for 3 hours,
Got a free drink but the lemonade was flat,
The carpet in the room had stains,
Couldn’t eat in the restaurant coz it was too busy, paid £215 for just the luxury room, very out dated decor,
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Mahesh
2021年9月4日
Huge place and very helpful staff. The property itself is very tired though.. mouldy bathroom, stained carpets and generally lacking a nice clean feel. And oh they won’t give additional water bottles in the room than what’s allocated even after offering to pay!…
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David
2024年1月10日
Good sized bedroom and fantastic pool and spa area I had a lovely Prawn avocado salad for tea..
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David
2023年12月2日
Excellent stay included one in our party who uses a wheelchair. Accessible facilities were excellent and no problems encountered with that.
Our only issue was at breakfast on one day the food supply was not keeping up with demand with queues developing as we were waiting for various food items.
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Verified traveler
2023年11月15日
The hotel was spacious and comfortable, as was the room. The surroundings and the views were lovely.
The coffee in the bar and the food at breakfast was barely warm enough, certainly not hot, so that was disappointing.
Also, having only one person behind the bar at lunchtime meant that service was slow and the employee was clearly flustered and stressed.
Similarly, having only one person on reception at 2pm when check-in opened made for a long queue and an extended wait.
客房內的所有設施都是經過精心的考慮和安排,空調在滿足您入住需求的同時又能增添家的温馨感。服務人員會提前為您準備好瓶裝水,以滿足您的飲水需求。倘若您在忙碌的一天後想在自己的客房內放鬆,提供吹風機的客房浴室是不錯的選擇。您可以在酒吧點上一杯,在優雅的氛圍中小酌一番。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。在享受酒店貼心周到的餐飲服務的同時,也別放棄對周邊美味的探索,Kings Head Inn(西餐)、Maximum Diner(西餐)和Bentley Kitchen's(其他)也許是可以讓您找到答案的地方。