露台灣酒店(Terrace Bay Hotel)

Great stay

You showed a photo of a room with a lake view. But the room you reserved was parking lot view. The staff was kind enough to change the room for us with out charge. The next hotel we booked from you was the same issue. Almost got into a fight with the next booking hotel

It was our first time staying here and now it definitely wont be the last. Beautiful accommodating rooms, especially for our family of 5. We loved that the pool area also had a sauna. Can't wait for our next stay.

We loved the suite, beautiful room. The walls were a little thin. Being on a romantic couples weekend, we were VERY conscious about that. Otherwise it was a fantastic stay.

Beautiful view of the bay, a perfect location for me, the staff is absolutely wonderfulm, and my favorite coffee shop is there Biggby.

Terrace Bay Hotel embraces genuine comfort. Sparkling clean rooms, each a haven with a breathtaking lake view, invite you to breathe deep and let go. The staff? Like family, welcoming you with warm smiles and anticipating your needs before you even ask. They're your local compass, ready to guide you beyond the hotel walls. Here, simple pleasures reign supreme. The gentle sigh of waves lulls you to sleep, fresh linens whisper comfort, and sunsets paint the sky in hues of wonder. Rediscover joy in the simple things: the lake whispering secrets, the heart finding rest. This is Terrace Bay Hotel, where relaxation isn't a luxury, it's a way of life.

Room was nice! However- I paid cash for 6 bottles of water, and they charged me for 2 of the bottles- specifically after I asked to pay cash for them. I called to question the charge- and they declined to remove it. Said they had no record of purchase for 4 bottles. Error in their end resulted in a charge on my card. Although a minimal charge- exhibits bad business practices. And, now makes me question trustworthiness of staff.

The staff are always so welcoming and inviting when arriving at the hotel! I love that they text you throughout your stay to check in to see how things are going! The rooms are always clean and beds are always nicely made! It seems my friend and I have stayed in the same room for the last three visits!! We always get a lake view room and will forever love the view!! Staff are always so friendly when I see them through my stay!! If you are in need of a nice hotel for a weekend getaway, this is the hotel for you!!