羣島公寓酒店(Archipelago Apartments Esperance)

We booked this several months ago for five days. when we got there the cleanliness of the place was one of the worst I have stayed in. Dust everywhere, mould and grim in the shower. The shower wouldn't drain so you showered in ankle deep water. The carpet was sticky and so was the kitchen floor. smudge marks all over the glasses in the kitchen cupboard. But to top it all off we didn't have water during the day as they were doing up another apartment. No notice no compensation no explanations. We contacted the owner but they never replied. There office manager was perplexed as to why they hadn't replied and even her communications didn't get us a reply. Do NOt Stay here. very bad customer service from the owner.

Such a shame but the amenities provided are what you want when staying away from home but everything is dirty!!! Really dirty!! Mould in the bathroom should not be taken lightly! The place is filthy as per the photos. Would not recommend or stay again.

The accommodation was clean, the bedding was comfortable, the kitchen more than adequate, dining area and lounge adequate. There was a nice BBQ area and the smallish pool was clean and OK. A little maintenance would not go amiss eg lights blown or missing from lounge, side light in lounge, bathroom and BBQ area. Also paddle bin in kitchen not working. However , and there’s always a however. Although the bedding was clean and the beds were comfortable the side tables, 1 each side in main bedroom, 1 on one side in second bedroom and none in 3rd bedroom were an apology. Each bedroom had a built in cupboard. Between the 3 bedrooms were 7 hanger for clothes. Each built in cupboard has a top shelf where extra pillows/ blankets were stored so there was nowhere for storage of smalls. Had to leave these in suitcase and live out of cases. The 3rd bedroom had 2 beds, one up against connecting door to someone’s else’s accommodation and the other bed against a window. Reminded me of the black hole of Calcutta! However, on the bright side you’ll never be lonely there… In the primary and secondary bedroom you can start the day listening to morning ablution from the flat above until evening time when, say no more. If in Calcutta bedroom just listen in to the connecting bedroom for their conversation. All for $418 per night.

Hello The location of your property was very good so close to The Esperance and the shops. But we found the property somewhat dated and in need of some TLC. The bedroom and lounge were acceptable but the kitchen and bathroom was horrible. The entire kitchen and bathroom need a deep clean we found the following, Frying pans were disgusting we could not use them, we had to wash the utensils, we had odd cutlery, you left us a dirty scourer and used dishcloth, we did not even have china plates and bowls they were picnic ones, the kitchen cupboards inside were not clean and had marks from pans etc, the entire kitchen was very dated with cupboards door not always shutting properly. The bathroom was not clean at all with dirty cupboards, skirting boards had dirt all along them and the dirt round the toilet was disgusting, and the sink had a big gap behind it and the ceiling was flaky, the lights only had one bulb out of three, again very dated needs an update as well as the kitchen. To add to that we had what we think was a long term stay next to us who drove a big and I mean big truck, he would arrive around 6.30 to 7 obviously after working nights and woke us up with the loud engine and then when he went out he left the engine running for ages. So we found the apartment number 5 very grubby and then you quoted we would be fined if left any rubbish or dirt on towels, I am attaching some pictures I am sure you would not like to have to live with it.

The location is great. The kitchen and bathroom could do with some updating. The bed was very very firm and uncomfortable.

We paid $330 per night for a three bedroom apartment. For the price we were quite disappointed. The cooktop was dirty and cooking utensils greasy sat on a dirty window sill. The kettle was covered in a slimy calcium goop that blocked the filter when trying to make a cuppa, I cleaned it the best I could. The beds were extremely uncomfortable. My husband and I slept in the queen bed and my son in the double. All three of us woke up sore and tired from a restless night. My son spent the last night on the couch due to the bed being so uncomfortable. Our sheet and doona had what appeared to be blood spots on them on arrival. On a positive note our daughter slept in the single bed and said it was comfy. They provided washing powder, body wash etc which was great. We were appreciative of the second tv in main bedroom. It was close to town and amenities. The gardener was super friendly and we had nice chats with him. We have never left accommodation so early and were on our way home by 6am on check out day. We wouldn’t stay here again.

Pool beautifully clean lovely temperature

Good size unit will located easy to visit all places

Enjoyed my stay here close to everything you want not far from the beach and town. the apartment was clean . lovely management. Good price . would stay again . Have your own laundry can sit out the back enjoy a BBQ.