智選假日套房酒店底特律 - 諾維(Holiday Inn Express & Suites Detroit-Novi)

The room and guest areas were clean and the staff was friendly and helpful. It was nice to have a fridge and microwave in the room. Complimentary breakfast was good compared to similar hotels. On the downside, the bed was average at best- the pillows were heavy and not particularly comfortable. Also the room furniture was dark, worn and dated. Parking was limited.

Muy limpio y tranquilo

We liked that there was continental breakfast and a pool. The showers werent very hot and the ceiling was stained like there was water damage. Also you cant close the thick curtains all the way. Beds were comfortable.

The hotel was a bit outdated and not very much parking in their lot. Staff was ok but could have been a little more friendly with their interactions.

Well I booked a suite with 2 queen beds and a pull out couch for 7 people. Upon arrival I was given a room with a king size bed. Went back to the front desk and was told that you the third party make rooms up and don’t actually work with the hotels hand in hand to find out what kind of rooms they have. I was also told that this was a fire hazard to have 7 people in the room together. I had to get a roll away bed for this stay and squeeze everyone in that one room. You guys offered to get me into a different hotel but the closest one was 5 miles away and I could not be any further away as I was there for a cheer competition and was already far enough away from the competition site. You did credit me $50 but it still was a hassle to have to squeeze us into that room and not be really comfortable sleeping on what was a comfortable bed.

Safety latch on door was broken. The toilet was broken, about came off the floor. The bed had stains and hairs on it and was poorly made. Overall not great conditions, won’t be coming back.

The dining area was limited but food was more than most regular hotels had. The dining area was a bit dirty with food on the floor and seats. The room was okay, sheets were clean and felt newly washed. Bathroom had a small plaster worm under the sink. Pool was cold so my kids didn’t care for it.

It was very very noisy at the hotel. We had to move up a floor, and even then, it was still very noisy. The food was ok, the hard boiled eggs were borderline rotten and stank so bad. Overall, it was an ok stay.

Amazing staff! Breakfast was fantastic. Close to everything, but just far enough away if that makes sense. I will be back!