霍克之家旅館(Hawk House)

This place is located off the a303 ideal stop off point heading towards cornwall. Will be using this place again for my Not the person to give a review but this place deserves it. From the easy Check-in, evening Meal, Breakfast to warm and cleaned rooms through out the checking-out. Thank you to the team at the Hawk House.

On arrival the room was freezing cold as there had been no heating on. Took best part of 2 hours for it to finally warm up. The bathroom heater didn’t work at all so wasn’t pleasant getting in and out of the shower. Went out for the evening to came back to a rapidly cooling room and in the morning it was freezing as they had turned the heating off again. (Beginning of December). The bin hadn’t been emptied and the WiFi and tv didn’t work.

Better than what the other reviews say, we arrived Saturday afternoon when we arrived. There was a phone number, which we called and collected our keys from the restaurant next door.. The hallway had a pleasant smell, as did the room, which was tidy and clean, and plenty of tea and coffee we did run out of milk. I spoke with the owner, who gave me a pint of milk. The tv is quite small, but everything else was fine. Had lovely, freshly cooked breakfast each morning nothing was too much trouble.

Very quick to assist when requiring assistance when we needed the heating on and another cup. Found the traffic noisy as the double glazing did not keep the noise out very well

Good cheerful professional service from Saed. Room 5 twin room and bathroom were spacious, clean, warm - cotton sheets, bathroom cosmetics - powerful shower and good hospitality tray.

Check in was done over the phone, once inside the room the furniture was a little tired & dusty, one unit the veneer was almost off the top. the mattress was very springy and of poor quality. the onsuite had hairs in the sink and a little bit of pee on the toilet seat. The TV was old & small and kept picking up interference from the mobile phone signal, which made it annoying to watch. Was it worth £60 for the night, no it wasn't especially after we'd been in a premier inn the night before for only £35 and the difference in quality and cleanliness was worlds apart. Luxury double it was most certainly not. Also couldn't work out the 3 lamps situation.

Started with incorrect directions being given (relating to roadworks in the area) cleanliness was very bad - including faeces in the toilet brush! When I rang the number given for assistance (at 6pm) I was told that no-one was available after 5.30 pm and that I'd need to sort the problem myself (this was not possible)! Equipment (like TV remote) clearly hadn't been cleaned in an age! Dirty linens left overnight in the corridor outside the room so a fire hazard too. Breakfast in the restaurant was gloomy and bland. No-one seemed to care whether things were good or not.

Room was a bit tired and needed new furniture, but it was very clean. If road noise affects you ask for a room at the back.Breakfast was brilliant and the young man at breakfast was very friendly and helpful. The location was perfect for the places I planned to visit.

Very much a mixed bag. Check in is done by telephone, when you are told which room is yours, the keys are in the doors. The corridor smells horrible but the room itself was clean and the bed very comfortable. Breakfast is at the restaurant next door who do an excellent evening meal, but breakfast was truly dismal. We arrived 50 mins before the end of breakfast to be told they were closing in 20 mins (& they did lock the door at 10am to make the point). We had to ask for coffee. There were cold sausages, bacon & mushrooms (the buffet heaters were not lit). We were offered freshly cooked scrambled eggs, which were very nice and then when we were eating they came back and asked if we wanted beans. As per my initial comment, not a horrendous stay by any means, but I would definitely not recommend staying there as a solo guest as it is a lone building, on a main road on the outskirts of the local villages and the main entrance is left open for anyone to wander in.